Thanks to all, all sorted now, discovered fiddling gently with the unit that the front unclips. Quite easy then to get at the jam inside, a little more tricky to put the front back on, should have had three hands but got there after about ten minutes: at times swearing at the thing at others cajoling it to get into line. You learn everyday! Cheers now, Marie ----- Original Message ----- From: martin wilsher To: access-uk@xxxxxxxxxxxxx Sent: Friday, April 16, 2010 1:22 PM Subject: [access-uk] Re: Dymo label writer 310 Marie: press the button on the front of the writer, if that doesn't work, open it up at the top, and there should be a little lever on the left hand side of the machine inside it. pull that up and remove the labels backwards. ------------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 16 April 2010 10:24 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Dymo label writer 310 Appealing to the lateral thinkers among you! a label has not detached properly from my machine and a little piece of label is jammed in there. Inserting another label doesn't make it spew it out, can just about feel it, broke 2 finger nails trying to grab it and tweezers only pushed it further in. Any other way I can try? I rely heavily on this brilliant piece of kit and will hate having to do without it for months if I have to send it away to be repaired. No useful eyes around at the moment...Urgent letter to send therefore to be addressed...Please help! Marie __________ Information from ESET NOD32 Antivirus, version of virus signature database 5032 (20100415) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5032 (20100415) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5033 (20100416) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5033 (20100416) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5033 (20100416) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com