Had the same problem with mine. Finally solved it with the help of a very thin craft knife. Turn off the machine and carefully fish around with the knife to snag whatever you can. With patience it worked for me. Good luck. Roger What disease did "cured" ham actually have? ----- Original Message ----- From: Marie Baisez To: access-uk@xxxxxxxxxxxxx Sent: Friday, April 16, 2010 10:24 AM Subject: [access-uk] Dymo label writer 310 Appealing to the lateral thinkers among you! a label has not detached properly from my machine and a little piece of label is jammed in there. Inserting another label doesn't make it spew it out, can just about feel it, broke 2 finger nails trying to grab it and tweezers only pushed it further in. Any other way I can try? I rely heavily on this brilliant piece of kit and will hate having to do without it for months if I have to send it away to be repaired. No useful eyes around at the moment...Urgent letter to send therefore to be addressed...Please help! Marie __________ Information from ESET NOD32 Antivirus, version of virus signature database 5032 (20100415) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com