[access-uk] Re: Computer Scam: Warning
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 11 Aug 2014 20:29:06 +0100
Hi Eleanor,
No. I'm saying if the number is available to trueCall, you can zap or star
it. if it isn't no, you can't. However, you can configure trueCall so that
it asks for the caller's name first, then rings your phone. If the caller
leaves no name, trueCall will say Goodbye and hang up. If the caller leaves
a name, trueCall will then say Please wait I'm trying to put you through.
At that point your phone rings, you pick it up, then trueCall will play the
caller's name as given with their voice and say "is calling you. Press 1 to
accept, or Hash to zap", if you press 1 you will accept the call. If you
press hash you will zap it. If you press Star, you will accept it and it
will be on your friends and family or star list. If you just hang up, it
will go to voice mail. When they ring again, it will ask for their name
again if you just hang up the first time.
Most scammers will hang up at the point of asking for their name, because
they won't give it. This also dispenses with silent calls, because by
definition they are silent. The only calls that get through are automatic
recorded calls. These though, as soon as you hear a part of the recording,
you can press hash and if the number is not blocked, it's bye bye to them.
The beauty of this system, we call it Whisper, is that you are in control
whether the number is blocked or not. But remember, anyone on your star
list will never even know trueCall is there, it won't even intercept the
call. For any unrecognised number though, whisper willl kick in if you turn
it on.
I hope this helps.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
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Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 11 August 2014 18:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Computer Scam: Warning
I don't understand that Steve, I would not know their number beforehand.
Are you sayhing that True Call knows their number even though they have
withheld it?
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, August 11, 2014 5:36 PM
Subject: [access-uk] Re: Computer Scam: Warning
> Hi Eleanor,
>
> They don't have to give their number, if it is picked up on the Caller ID
> system, then trueCall will grab it and you can star or zap it at any
> point.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
> Mob: +44(0)7956-334938
> Fax: +44(0)1438-759589
> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of
> Eleanor Martha Burke
> Sent: 11 August 2014 15:44
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Computer Scam: Warning
>
> Indeed provided they give their number at that point.
> ----- Original Message -----
> From: "john gallagher" <john@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, August 11, 2014 3:38 PM
> Subject: [access-uk] Re: Computer Scam: Warning
>
>
>> hi there well i have dyson as one of my stared callers so it would not be
>> blocked this is the beauty of true call you can create a stared list or a
>> zap list so if the caller is not a stared list it asks them to say their
>> number. then truecall rings you and ask if you want to accept their call.
>> of course they will say who they are but all these idiots ringing will
>> not
>
>> go that far so you just do not get the hassall of even hearing that they
>> ring you the best thing i have done since my last win at chess smile but
>> no being serious it really has made a big difference to not getting silly
>> calls. again if it was the hospital when truecall asks them for the
>> number
>
>> and who they are then again you have the choice whether you anser it or
>> not.
>>
>> ----- Original Message -----
>> From: Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
>> To: access-uk@xxxxxxxxxxxxx
>> Date: Monday, 11 August 2014 3.29 pm
>> Subject: [access-uk] Re: Computer Scam: Warning
>>
>>>
>>>
>>> I understand where you are coming from John but for instance I had a
>>> withheld phone call this afternoon and it was from Dyson who are coming
>>> to
>>> repair my cleaner tomorrow morning. Now if I ignored the call then I
>>> would
>>> miss out on the appointment. Likewise hospitals tend to withhold their
>>> numbers.
>>> ----- Original Message -----
>>> From: "john gallagher" <john@xxxxxxxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Monday, August 11, 2014 11.07 AM
>>> Subject: [access-uk] Re: Computer Scam: Warning
>>>
>>>
>>> > hi there this is why should should use true call this is one of my
>>> > zapped
>>> > numbers they are trying to get clever now and showing there number. i
>>> > never ever pick the phone up to this kind of number or person and it
>>> > is
>
>>> > a
>>> > shame open reach cannot stop it and we have to buy extra tools to do
>>> > so. i
>>> > was getting 4 or five calls per day some were genuen piano tuning
>>> > calls
>>> > but again never ever answer them i say. these people are getting very
>>> > very
>>> > clever it can be very scarey though but now for me i do not get these
>>> > calls because of true call.
>>> >
>>> > ----- Original Message -----
>>> > From: Pele West <pele.west@xxxxxxxxxxxxxxx>
>>> > To: Access UK <access-uk@xxxxxxxxxxxxx>
>>> > Date: Monday, 11 August 2014 10.59 am
>>> > Subject: [access-uk] Computer Scam: Warning
>>> >
>>> 0was
>>> 0was
>>> 0was Hi Everyone
>>> 0was
>>> 0was I know most of us know about these scams, but I thought I would
>>> share my
>>> 0was experience of one. I have to confess that I did not just put the
>>> phone
>>> 0was down, which I should have done, as I was intrigued to see how
>>> things
>>> 0was would go.
>>> 0was
>>> 0was An Asian gentleman rang up last Friday afternoon. He knew my
>>> surname
>
>>> and
>>> 0was initial, which is the same as my husband's. He knew our address.
>>> 0was
>>> 0was I asked for his phone number which was
>>> 0was 02033 180712
>>> 0was
>>> 0was He said his company was
>>> 0was Windows Technical Department
>>> 0was Windows Service Centre
>>> 0was
>>> 0was He said he was investigating a cyber security breach and needed to
>>> 0was change our computer licence. He gave me the following licence
>>> number:
>>> 0was
>>> 0was 888DCA60-FC0A-11CF-8F0F-00C04FD7D062
>>> 0was
>>> 0was He said I should type Assoc from the DOS Command line to see if
>>> this
>>> 0was number was correct.
>>> 0was
>>> 0was I put the phone down and did some work with Google. I found an
>>> article
>>> 0was on the net which contained this same licence key and a very similar
>>> 0was phone number.
>>> 0was
>>> 0was My computer also has this key. It is shown on a line beginning
>>> 0was
>>> 0was $diszfsendtotarget7clsid
>>> 0was
>>> 0was When he rang back I told him what I had found and he evinced
>>> surprise.
>>> 0was
>>> 0was He then said that if I did not let him give me a new licence key he
>>> 0was would take the current key away and my computer would not work
>>> again.
>>> 0was This would happen in 3 hours.
>>> 0was
>>> 0was I told him he was talking rubbish and he said if I thought he was a
>>> scam
>>> 0was he could not help me.
>>> 0was
>>> 0was I have found out from a Technical Support person at Eset that the
>>> 0was licence keys are issued by MicroSoft to different manufacturers. So
>>> Dell
>>> 0was have one, Acer have another, and so on.
>>> 0was
>>> 0was Needless to say, I am sending this message from my PC 3 days later.
>>> 0was
>>> 0was I think some people could be rather upset if they were told their
>>> 0was machines would not work with their current licence key.
>>> 0was
>>> 0was Pele West
>>> 0was
>>> 0was
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