[access-uk] Re: Choosing/switching mobile phone/providers questions

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 26 Apr 2008 13:28:56 +0100

Hi Carol,

Just to point out that older phones like the 6630 are no longer available,
and you are therefore, not likely to get them from an operator with a new
contract.  Third Edition phones are the "in thing" now, such as the E65,
E75, N82 (The best phone ever so far in my view), the N95, etc.

All the best

Steve 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol Pearson
Sent: Friday 25 April 2008 22:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Choosing/switching mobile phone/providers questions

Hi Catherine,

As I'm exitting Orange as a very unhappy customer of theirs, I'm delighted
to tell you as much as I can.  (See my answers to your questions below)

> 1.  Could I leave before my contract's up?  How do I even find out
I had graduated to a £15 monthly contract where only a month's notice had to
be given, because I thought I was on the way out!  Well, usually with
contracts they say they still charge you ... even if you go ...

If you've been paying much over the odds, do what I intend to do and that's
to go to OFFCOM, if they don't give me the money back they've taken falsely!
> 2.  What happens, if/when you switch providers, about keeping the same 
> phone number?
You ask them for a PAC (Port Authorization Code) which they will send you in
the post.  Then you sign up with another provider and they import the
number.  There's a short delay, so you may have a temporary number for a few
days, but it works out OK.  I've done it once already and am just doing it
again with two phones.
>
> 3.  Has anyone got any comments accessibilitywise about particular 
> providers?  Or phones for that matter.  I'm happy with my Nokia 6630 
> with Talks and a hefty crack in the screen, but if switching means I 
> get a new phone which I can instal Talks, MobileSpeak or SmartHal onto 
> I'll do it.  On the other hand is it possible to sign up for a new 
> contract and use my existing phone?  I think they usually give you a 
> phone as part of the contract but would I be able to swap the sim over 
> and use it in my old phone?  If this is possible I may do it to save 
> money.
I'm sticking to Pay As You Go for the first three months to look at various
contracts with O2.  Even if I was having a contract, I'd keep my own phones
running because TALKS gets expensive to keep changing.  Yes, you can swap
the sims, unless you have very old phones and then they may not work.  The
6630 should be OK.
>
> 4.  Has anyone any recommendations for websites that compare different 
> packages/tariffs?  I had a quick look on moneysupermarket.com and 
> found the phone comparison tool's search results a bit hard to 
> understand, though I've used it before for credit cards.
I suggest you may want to look at

http://www.carphonewarehouse.com/

Or, if you prefer, call in and talk to them.


Can't help you much with your final question, but hopefully this will get
you somewhere.

Write again if you think I can give you any more and of course privately if
you want a bit more info about my problems with Orange.

--
Carol
carol.pearson29@xxxxxxxxxxxxxx


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