[access-uk] Re: Choosing/switching mobile phone/providers questions
- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 Apr 2008 18:29:59 +0100
Hi Dave and all, I used to be with Orange Pay as you Go, and, to be honest,
they've made me go into a lot of debt, because I had to top up £50 just to
use my phone for calling, texting and using it as a modem for my laptop. Now
I'm on O2 I only have to top up £15 a month to get unlimited calls and texts
to anyone on O2, to which I contact mainly, and £7.50 comes out of my credit
every month so I'll never have to pay for using my phone as a modem again.
Just my £0.02 worth. I should also note that when we were on Orange, we as
in my girlfriend and myself, they decided to disconnect my girlfriend for no
reason whatsoever, as well as cause lots of hassles for us, like giving us
things we didn't want. So as a result I forced her to go on to O2, and I
moved onto O2 shortly afterwards, and we've been happy ever since with their
deals. I also own an O2 Simplicity Sim Only contract and that's going down
very well.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dave Taylor
Sent: Monday April 28 2008 5:36PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Choosing/switching mobile phone/providers questions
Hi, to be honest, I've just switched back to Orange. They have the best
coverage, the website is pretty accessible and works most of the time now,
they answer the phone a lot quicker than they used to, you can get a balance
just by phoning and using a simple automated service or online, and their
sim only packages are great. Unless you've taken a new contract, you can
just give 30 days notice or go for one of their sim only deals which I think
are the best anyway, and you wouldn't even need to get a new sim then
anyway, they just use your existing ones. I also like the way their answer
phone works better than some of the others, notably Vodafone, who I would
avoid at all costs. I found them unprofessional, and to get braille bills,
you get a flag on your account that most of their customer service people
think means you are a business, so they won't talk to you. They even asked
me why there were 31 names on my account one day and started reading some of
the names out, which is a serious breach of data protection if you ask me.
Cheers
Dave
--------------------------------------------------
From: "Catherine Turner" <catherineturner2007@xxxxxxxxxxxxxx>
Sent: Friday, April 25, 2008 5:25 PM
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Choosing/switching mobile phone/providers questions
Hi,
From a little research I've done plus my gut reaction to my bank balance,
I've decided I'm getting a raw deal from Orange, my current mobile phone
provider. If possible I want to switch to another provider and have some
questions.
1. Could I leave before my contract's up? How do I even find out when my
contract is up? Would it be written on my bill? I've forgotten my password
for the Orange website and their way of retrieving/resetting it involves
phoning them which I prefer not to do
- so if it'd be writtten on my bill I'd rather just scan that next time it
comes.
2. What happens, if/when you switch providers, about keeping the same phone
number?
3. Has anyone got any comments accessibilitywise about particular
providers? Or phones for that matter. I'm happy with my Nokia 6630 with
Talks and a hefty crack in the screen, but if switching means I get a new
phone which I can instal Talks, MobileSpeak or SmartHal onto I'll do it. On
the other hand is it possible to sign up for a new contract and use my
existing phone? I think they usually give you a phone as part of the
contract but would I be able to swap the sim over and use it in my old
phone? If this is possible I may do it to save money.
4. Has anyone any recommendations for websites that compare different
packages/tariffs? I had a quick look on moneysupermarket.com and found the
phone comparison tool's search results a bit hard to understand, though I've
used it before for credit cards.
5. I do want to be able to use whatever phone it is as a modem for my
BrailleNote. If anyone has any comments about particular providers'
GPRS services, good or bad, I'd like to hear them. I think some have had
difficulty obtaining the right information/settings from them...
And anything else you think will help! There seems to be so much choice
nowadays about different types of payment - pay as you go, contract and some
things which seem in between; and I'm not bothered about tons of features on
the phone - I just want to save money on a monthly basis though I might have
to spend some first to buy a new copy of Talks or whatever. I've been with
Orange for the last 10 years and haven't thought it worthwhile switching
before but I'm sure I could save money if I do.
Thanks,
Catherine
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