Hi Amro - Yes, by then, speech has gone from both JFW and narrator, every key press just produces a dunk sound, have you never never experienced this?- Andy ----- Original Message ----- From: Amro Bilal To: access-uk@xxxxxxxxxxxxx Sent: Friday, January 16, 2009 3:28 PM Subject: [access-uk] Re: Can't shut down! Hi Andy, do you mean that you lose speech when that happens too? You can try Alt Control Delete to check if there's an application that is not responding and causing your machine to behave oddly. HTH, Amro ----- Original Message ----- From: ANDY COLLINS To: access-uk@xxxxxxxxxxxxx Sent: Friday, January 16, 2009 10:41 AM Subject: [access-uk] Re: Can't shut down! Hi George and Ibrahim - I understand about the long press of the power button to force a shut down, but I was hoping there was another way of rebooting or turning off when the problem I outline occurs; I'd be interested to know what if anything is on the screen when I get to the point where every key press produces a dunk sound, I seem to recall under Win98 if this happened, alt control delete would reboot the machine, all that's has changed now! - Andy ----- Original Message ----- From: Ibrahim Gucukoglu To: access-uk@xxxxxxxxxxxxx Sent: Friday, January 16, 2009 4:43 AM Subject: [access-uk] Re: Can't shut down! Hi. Holding the shutdown button should only be a last resort if the system won't shut down normally. Forcing a shutdown can damage data and corrupt windows if it is done too often. ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Friday, January 16, 2009 1:50 AM Subject: [access-uk] Re: Can't shut down! Can't be 100% sure, but on most systems, be they desktop or laptop, or even netbook, you have to hold down the power on key for 5 - 10 seconds before it will power off. Just keep your finger on it until it dies. If it has not powered off after 5 minutes, put your finger in your ear, and go to bed. (Smile!) George. ------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: 15 January 2009 23:58 To: Access-UK Subject: [access-uk] Can't shut down! Hi all - This use to happen on my desk top, and I never did get a solution for it, but it is now happening on my netbook; after using the machine for a little while, something goes wrong, and key strokes stop working, the most obvious being the Windows key, when I press it, instead of geting the start menu, absolutely nothing happens! If I press the Win key and M for the desk top, nothing happens, and eventually, no matter which key I press, I get a dunk sound, and can only use the power button to shut down. Does anybody know of a way round this, so I don't have to use the power button to force a shut down? Thanks - Andy