[access-uk] Re: Bother with Brother printer

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 17 Jan 2011 09:34:49 -0000

Hi Mike,

 

Can you or anyone tell if there are any messages displayed or lights
flashing on the printer itself?  This might indicate something which
could be identified in the manual.

 

I found in the past that Brother themselves were quite helpful, and
indeed on one occasion they sent an engineer out as the model I had
had a recall on it.

 

George.

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Mike Moore
Sent: 17 January 2011 00:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bother with Brother printer

 

Hi George,

 

Sorry, for the first print attempt the printer fires up on the warm up
but does not print. Yes, there is paper and toner is ok etc. For
subsequent print attempts the printer does not respond. In devices &
printers it just lists that the printer is printing and
troubleshooting returns no problems.

 

I hope this is more descriptive!!

 

Thanks,

 

Mike

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of George Bell
Sent: 17 January 2011 00:31
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bother with Brother printer

Hi MIke,

 

Sorry to say this, but "playing up" and "mucking about" doesn't really
give us much of a clue as to what could be wrong.

 

Could you be a tad more specific?

 

George.

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Mike Moore
Sent: 16 January 2011 23:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Bother with Brother printer

Hello,

 

I have a Brother HL2140 laser printer and just lately it has started
playing up. I am running Windows 7, 64bit operating system and it had
the original drivers installed (for 32bit systems) and it worked well.

 

It failed to print a photo last week and I decided to download the
Win7 64bit driver/software pack to see if it would help. It is still
mucking about and I have deleted/uninstalled the printer and driver
and re-installed but still no joy....

 

Anybody??!!

 

Thanks in advance,

 

Mike

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