[access-uk] Re: Bother with Brother printer
- From: Tristram Llewellyn <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
- To: "'access-uk@xxxxxxxxxxxxx'" <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 17 Jan 2011 13:49:09 +0000
George's suggestion is a good one. Having a similar Brother machine I know you
can press the front panel button twice within a second and get a print out of
the status. The main thing that is going to tell you is that the actual
printer is functioning. That will then leave you with Windows.
It may be that you have multiple references to the same printer, but however
only one of these will work properly. The clue will be that one of these
printers have a number of queued jobs that have not complete in them. If so
delete them and if there are multiple references to the same printer try one of
the other ones and see if that works. If it does remove the other non-working
references and set the one that does work to be your default.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx
Phone:
Support line: 0845 634 7979
Sight and Sound Technology Limited is a company registered in England and
Wales, with company number 1408275.
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
VAT Number - GB 860 2121 66.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 17 January 2011 09:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bother with Brother printer
Hi Mike,
Can you or anyone tell if there are any messages displayed or lights flashing
on the printer itself? This might indicate something which could be identified
in the manual.
I found in the past that Brother themselves were quite helpful, and indeed on
one occasion they sent an engineer out as the model I had had a recall on it.
George.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mike Moore
Sent: 17 January 2011 00:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bother with Brother printer
Hi George,
Sorry, for the first print attempt the printer fires up on the warm up but does
not print. Yes, there is paper and toner is ok etc. For subsequent print
attempts the printer does not respond. In devices & printers it just lists that
the printer is printing and troubleshooting returns no problems.
I hope this is more descriptive!!
Thanks,
Mike
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 17 January 2011 00:31
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bother with Brother printer
Hi MIke,
Sorry to say this, but "playing up" and "mucking about" doesn't really give us
much of a clue as to what could be wrong.
Could you be a tad more specific?
George.
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mike Moore
Sent: 16 January 2011 23:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Bother with Brother printer
Hello,
I have a Brother HL2140 laser printer and just lately it has started playing
up. I am running Windows 7, 64bit operating system and it had the original
drivers installed (for 32bit systems) and it worked well.
It failed to print a photo last week and I decided to download the Win7 64bit
driver/software pack to see if it would help. It is still mucking about and I
have deleted/uninstalled the printer and driver and re-installed but still no
joy....
Anybody??!!
Thanks in advance,
Mike
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