Hi,
Also, in addition to Ibrahim’s note below, if you don’t find the controls
relatively quickly, they will disappear again, and you have to double tap again
to bring them back up.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Ibrahim
Gucukoglu
Sent: 02 April 2019 02:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix
Hi Phil
When the program is playing, double tap the screen to bring up the media
controls and then find and tap the audio and subtitles option. You will then
see a list of all the audio tracks including English audio description. Once
changed to audio description any program with audio description automatically
plays with this enabled, however bear in mind that there are still a
considerable number of programs on Netflix without audio description so it is
worth noting this. Good luck.
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Phil
Roberts
Sent: 01 April 2019 19:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix
Hi Ibrahim
Sorry but no I did not receive your instructions. I have checked in case I
inadvertently deleted it but I did not.
Could you please send them again.
Regards.
Phil Roberts
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu
Sent: 01 April 2019 19:04
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Audio Description on Netflix
Hi Phil
Did you not get instructions I sent on the subject?
On 1 Apr 2019, at 19:00, Phil Roberts <dmarc-noreply@xxxxxxxxxxxxx
<mailto:dmarc-noreply@xxxxxxxxxxxxx> > wrote:
Hi Steve
Thanks for this but I have looked in the Ap Settings and cannot find anything
to do with AD. Could you please talk me through the levels to set permanently
AD.
Regards.
Phil
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: 01 April 2019 08:25
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Audio Description on Netflix
No, you have to set audio description up in the Netflix app itself, the Apple
setting won’t apply to Netflix.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of Phil
Roberts (Redacted sender "p.roberts13" for DMARC)
Sent: 31 March 2019 20:35
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Audio Description on Netflix
Hi List
I have attempted to watch a Netflix programme on my IPhone SE. I have enabled
audio Description on Settings, general, Accessibility and turned it on there.
Unfortunately, when I go to the programme, in this instance Peaky Blinders, it
is not with AD. When my wife turns it on the screen it works perfectly but we
have to turn it on each time.
My friend has taken a look at Netflix on his SE and AD played. Is there a way
I can ensure that AD works every time? My software is up to date.
I look forward to hearing soon.
Regards.
Phil Roberts
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