[access-uk] Re: Audio Description on Netflix

  • From: "Phil Roberts" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "p.roberts13" for DMARC)
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 13 Apr 2019 11:36:01 +0100

Hi Ibrahim



I and my sighted wife have tried this but when we tab the playing screen we 
simply get an option for either @English or Polish.  Audio Description is not 
mentioned.



We must be doing something wrong or our settings need amending.



Phil

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Ibrahim Gucukoglu
Sent: 02 April 2019 02:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix



Hi Phil

When the program is playing, double tap the screen to bring up the media 
controls and then find and tap the audio and subtitles option. You will then 
see a list of all the audio tracks including English audio description. Once 
changed to audio description any program with audio description automatically 
plays with this enabled, however bear in mind that there are still a 
considerable number of programs on Netflix without audio description so it is 
worth noting this. Good luck.





From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Phil 
Roberts
Sent: 01 April 2019 19:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix



Hi Ibrahim



Sorry but no I did not receive your instructions.  I have checked in case I 
inadvertently deleted it but I did not.



Could you please send them again.



Regards.

Phil Roberts



From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Ibrahim Gucukoglu
Sent: 01 April 2019 19:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix



Hi Phil

Did you not get instructions I sent on the subject?


On 1 Apr 2019, at 19:00, Phil Roberts <dmarc-noreply@xxxxxxxxxxxxx> wrote:

Hi Steve



Thanks for this but I have looked in the Ap Settings and cannot find anything 
to do with AD.  Could you please talk me through the levels to set permanently 
AD.



Regards.

Phil



From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Steve Nutt
Sent: 01 April 2019 08:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on Netflix



No, you have to set audio description up in the Netflix app itself, the Apple 
setting won’t apply to Netflix.



All the best


Steve



From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Phil 
Roberts (Redacted sender "p.roberts13" for DMARC)
Sent: 31 March 2019 20:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Audio Description on Netflix



Hi List



I have attempted to watch a Netflix programme on my IPhone SE.  I have enabled 
audio Description on Settings, general, Accessibility and turned it on there. 
Unfortunately, when I go to the programme, in this instance Peaky Blinders, it 
is not with AD.  When my wife turns it on the screen it works perfectly but we 
have to turn it on each time.



My friend has taken a look at Netflix on his SE and AD played.  Is there a way 
I can ensure that AD works every time?  My software is up to date.



I look forward to hearing soon.



Regards.

Phil Roberts








 
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