[access-uk] Re: Asda online.

  • From: "mary" <m.tottle1@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 12 Jan 2007 20:36:35 -0000

Hi Leonie,

I use all the supermarkets and I find Asda extremely easy to use.  Once you 
have made your first order you can save your items in a list, similar to 
favourites on Tesco.  I agree with you about the sizes of products though, 
they do not seem to sell large items of poultry and other meats.

I use Window-Eyes by the way.

Regards

Mary
----- Original Message ----- 
From: "Léonie Watson" <tink@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, January 12, 2007 9:10 PM
Subject: [access-uk] Re: Asda online.


> Graham and all,
>
> Thanks for your responses. Until recently, I too wasn't in an area
> that Asda delivered to. Considering I live in a city, only a couple of =
> miles
> from a large Asda, this has always struck me as strange, but that's not =
> why
> I sent the email.
>
> I was disappointed to find the Asda site much more difficult to use
> than either Tesco or Sainsbury. No headings or lists that I could find,
> missing alt text in some awkward places, too much JavaScript all over =
> the
> place and the most ridiculous chicken counter I've ever come across.
>
> OK, so the last one has nothing to do with accessibility or
> usability, but am I the only one that finds the following completely =
> daft?
>
> You can choose from a selection of chickens weighing in at around
> 1.2k through 1.5k, but nothing bigger. Given Asda is a family =
> supermarket,
> this is strange in itself, but it gets worse.
>
> There are a couple of chickens which you can buy on a per kilo
> basis. The price per kilo is given, but there is no way to choose the =
> weight
> you'd like.
>
> I spoke with customer services, who shrugged and said, well "you
> just buy the chicken". I asked how I would know what size chicken I'd be
> getting or what price I'd be charged and there was a long pause and then =
> the
> person eventually said, "I have no idea, I can't help you out on this =
> one".
>
> Maybe I was unlucky, maybe I am missing something, but either way,
> I'm back to Sainsburys in a hurry I think.
>
>
> Regards,
> L=E9onie.
>
> --=20
> http://www.tink.co.uk=20
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