[access-uk] Re: Asda online.

  • From: "mary" <m.tottle1@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 12 Jan 2007 21:40:44 -0000

Hi Leonie,

No, I didn't know they had an access site but I find the main site fine.

Regards
Mary
----- Original Message ----- 
From: "Léonie Watson" <tink@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, January 13, 2007 9:13 PM
Subject: [access-uk] Re: Asda online.


> Mary,
>
> I've learnt today that there is an access site. Is this the site you
> use? Guess I'll have to live with the chicken thing though.
>
> Regards,
> L=E9onie.=20
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf =
> Of
> mary
> Sent: 12 January 2007 20:37
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Asda online.
>
> Hi Leonie,
>
> I use all the supermarkets and I find Asda extremely easy to use.  Once =
> you
> have made your first order you can save your items in a list, similar to
> favourites on Tesco.  I agree with you about the sizes of products =
> though,
> they do not seem to sell large items of poultry and other meats.
>
> I use Window-Eyes by the way.
>
> Regards
>
> Mary
> ----- Original Message -----
> From: "L=E9onie Watson" <tink@xxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, January 12, 2007 9:10 PM
> Subject: [access-uk] Re: Asda online.
>
>
>> Graham and all,
>>
>> Thanks for your responses. Until recently, I too wasn't in an area
>> that Asda delivered to. Considering I live in a city, only a couple of =
> =3D
>> miles
>> from a large Asda, this has always struck me as strange, but that's =
> not =3D
>> why
>> I sent the email.
>>
>> I was disappointed to find the Asda site much more difficult to use
>> than either Tesco or Sainsbury. No headings or lists that I could =
> find,
>> missing alt text in some awkward places, too much JavaScript all over =
> =3D
>> the
>> place and the most ridiculous chicken counter I've ever come across.
>>
>> OK, so the last one has nothing to do with accessibility or
>> usability, but am I the only one that finds the following completely =
> =3D
>> daft?
>>
>> You can choose from a selection of chickens weighing in at around
>> 1.2k through 1.5k, but nothing bigger. Given Asda is a family =3D
>> supermarket,
>> this is strange in itself, but it gets worse.
>>
>> There are a couple of chickens which you can buy on a per kilo
>> basis. The price per kilo is given, but there is no way to choose the =
> =3D
>> weight
>> you'd like.
>>
>> I spoke with customer services, who shrugged and said, well "you
>> just buy the chicken". I asked how I would know what size chicken I'd =
> be
>> getting or what price I'd be charged and there was a long pause and =
> then =3D
>> the
>> person eventually said, "I have no idea, I can't help you out on this =
> =3D
>> one".
>>
>> Maybe I was unlucky, maybe I am missing something, but either way,
>> I'm back to Sainsburys in a hurry I think.
>>
>>
>> Regards,
>> L=3DE9onie.
>>
>> --=3D20
>> http://www.tink.co.uk=3D20
>>
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>>=20
>
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