Hi Gordon
I am sorry you are having so many problems with Outlook 2016. Martin says
an update today has made his do something weird, and I have seen others
posting similar issues with this very latest update.
I tried everything at the time, Gordon. I uninstalled Office altogether and
put 2016 in fresh. I rolled back to JAWS 16. I uninstalled everything I
could think of, and was on the point of having the machine formatted when
someone suggested trying 2013 again. That was my very last resort, and it
paid off, thankfully. I use both Word and Outlook every day all day, so I
am happy to stick with what I have forever if that is what it takes to give
me peace and quiet! (smile.)
Kind Regards,
Jackie Brown
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
G. McFarlane
Sent: 09 August 2016 18:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anyone Gott Problems With Outlook 2016 (or any
other recent version)
Thanks to all of you. This is helpful.
I spent well over 1 hour with the Microsoft accessibility representative and
a good bit of time with the Sight and Sound guy trying to make sense of
things.
I've tried the outlook.exe /cleanviews option and even repaired Outlook with
no success.
I even restored windows to just before the latest jaws update which I did
just after updating to the new Windows 10 update. All have done me no good.
I'm of the opinion that probably the Microsoft update has thrown a spanner
in the works for outlook at present, but I am glad that you suggested that
navigation works with the control key pressed too when tabbing and shift
tabbing. It works. Jackie, I've been using 2016 for quite some time now -
it behaved funny at first but a jaws update sorted this and until last night
(just after my Windows 10 latest update) it was working well. There are so
many variations it's not surprising that they can get it wrong sometimes.
I'll look at closing the windows butas control is working after a fashion, I
might just hang on for an update.
The Microsoft guy set up a test profile which appeared to work correctly.
This might be another option - to re-install all my accounts. But I've also
sfound that the first time you enter outlook after making a restore or other
major change, it tends to work, then the next time it's back to problems.
Email is such a basic thing, it gets frustrating when it's not working well.
Perhaps others on the list can chart their experience with this and post
when they get things working either by experimentation or by update.
Thanks again.
Gordon McFarlane
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
martin wilsher (Redacted sender "martinwilsher" for DMARC)
Sent: 09 August 2016 16:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anyone Gott Problems With Outlook 2016 (or any
other recent version)
Yes, same here, they screwed it up.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Yusuf Osman
Sent: 09 August 2016 15:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anyone Gott Problems With Outlook 2016 (or any
other recent version)
Yes I'm finding the same with Window Eyes today. I've found that control
shift tab, and control tab will move me around in the same way as shift tab
and tab did before today. Control Y also brings up a list of folders in
Outlook. I think it must be an update to either Outlook or Windows. We're
not the only ones with this issue.
Yusuf
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
G. McFarlane
Sent: 09 August 2016 15:07
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Anyone Gott Problems With Outlook 2016 (or any other
recent version)
Hi
Since upgrading to the latest Win10 and latest Jaws yesterdayI don't go
straight into the folder pane with all my accounts straight away. Tabbing
and shift tabbing don't work but take me round in an endless cycle of 'All'
'Unread' & 'Search' buttons in the current inbox. Also I used to be able to
tab from the email in the list into what I assume was the preview pane - as
soon as I tabbed, the email was read to me.
Now it isn't. I phoned Microsoft accessibility and Sight and Sound, but both
could not resolve it. I thought I'd then rely on my laptop which has
identical outlook accounts etc. After using it for a minute or two it became
like the other PC. It looks like if I make a new profile things work OK, but
I'd rather repair the main profile as it has many accounts in it.
I'm wondering if the latest Windows update or indeed the latest version of
Jaws might have affected how outlook works or is read. Is anyone finding
anything similar.
Gordon McFarlane
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