[24hoursupport] Re: spam: XP Printer problem
- From: "Spider" <spider1@xxxxxxxxxxxxxxx>
- To: <24hoursupport@xxxxxxxxxxxxx>
- Date: Wed, 5 May 2004 04:15:14 -0400
IMHO if a printer disappears and reinstalling it brings it back then it is
related to the driver. Isn't that what is getting re-installed?
Personally, I still think it is related to the USB connection and how the
driver is communicating or not communicating with the port. When the
printer disappears, WinXP is telling you it does not see a printer on that
USB port. If you have the option, try switching it to a parallel connection.
At any rate, good luck with it.
Spider
http://web.tampabay.rr.com/spider1/spiderweb1.htm
-----Original Message-----
From: 24hoursupport-bounce@xxxxxxxxxxxxx
[mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Bram
Sent: Tuesday, May 04, 2004 1:28 PM
To: 24hoursupport@xxxxxxxxxxxxx
Subject: [24hoursupport] Re: spam: XP Printer problem
Thanks for the try Spider but it isn't a driver problem, I have the latest.
Seems it's to do with the spooler. Got it working but just heard from
client that it disapeared again, he reinstalled and it's back. But for how
long..............??
Bram
----- Original Message -----
From: "Spider" <spider1@xxxxxxxxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Wednesday, April 28, 2004 4:11 AM
Subject: [24hoursupport] Re: spam: XP Printer problem
> Here's the link you need to be getting the driver from:
>
> http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=304431&lang=en
> &lc=en
> &cc=us&dlc=en&os=228
>
> I see that it is a USB connection. Do you have the option to try a
> parallel connection?
>
> Spider
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