Thanks for the try Spider but it isn't a driver problem, I have the latest. Seems it's to do with the spooler. Got it working but just heard from client that it disapeared again, he reinstalled and it's back. But for how long..............?? Bram ----- Original Message ----- From: "Spider" <spider1@xxxxxxxxxxxxxxx> To: <24hoursupport@xxxxxxxxxxxxx> Sent: Wednesday, April 28, 2004 4:11 AM Subject: [24hoursupport] Re: spam: XP Printer problem > Here's the link you need to be getting the driver from: > > http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=304431&lang=en&lc=en > &cc=us&dlc=en&os=228 > > I see that it is a USB connection. Do you have the option to try a > parallel > connection? > > Spider For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.