Hello Jim, The only thing I can think of offhand is that he clicked the icon for the volume control and it set it to "mute". Have him click the icon again, or right-click it and choose from the menu if that doesn't work, and see if there is a check box or option for "mute" and if it is selected. Or you can do this through control panel -- sound options too. Unless he has something else going on that we just aren't aware of, that seems like the best bet to me. HTH, Ron Monday, July 14, 2003, 6:16:13 AM, you wrote: JH> My brother- in -law who lives in Ft wayne IN has a problem. I copied his letter below. He is running Win 2000 on about a 500 mhz gateway and I cannot for the life of me figure out how removing JH> any Icon would mute the sound. If anyone has any ideas I would appreciate it to hear from you. I know one cannot diagnose from across the street but I live in Leitchfield KY and it's a long drive JH> to his place........ JH> Dear Jim: I did it again, pushed the wrong flashing icon on very bottom of screen (where it says "start, Desktop etc all the way across the bottom)-Because it was always blinking, I clicked it JH> and it left, now I don't have any sound at all-How do I get it back? For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.