[24hoursupport] Re: PC-Cillin 2004 -- CAUTION!
- From: yyixi001@xxxxxxxxxxxxxx
- To: 24hoursupport@xxxxxxxxxxxxx
- Date: Mon, 08 Dec 2003 21:04:09 -0600
Hi Ron,
Tell them we all read your mssg and we're not getting it either!
Personally, I use free AVG and TDS-3 with WormGuard and Port
Explorer, plus ZoneAlarm, SurfinGuard and MailWasher just for good
measure, and RamBooster to help keep it squeakin.
Roland
Ron Allen chizotz-at-charter.net |24hoursupport/1.0-Allow| wrote:
>
> I am disgusted.
>
> Tonight, I got a pop-up message that appeared to use the Windows
> Messenger service that has been abused by spammers urging me to update
> my virus protection. This happened several times in a row, and, thinking it
> was
> the spam that has raised so many problems recently, I dismissed it
> each time. Then, of course, I set about finding out how this junk got
> through my defenses, which consisted of PC-Cillin 2003, Zone Alarm
> Pro, and a hardware firewall in the form of a gateway router.
>
> Turns out that the pop-up message was from Trend Micro, which I
> discovered by trying to update my virus patterns which immediately
> displayed the pop-up again. The message in the pop-up said that my
> virus protection expired today. Always suspicious of this kind of
> thing, I checked my records and, sure enough, it was exactly one year
> ago that I bought the last version of PC-Cillin. OK, so far so good,
> although I was a little put out that they gave me so much warning. But
> OK.
>
> Naturally, I immediately went to the Trend Micro web site and
> purchased the upgrade to PC-Cillin 2004, downloaded the file, and
> started to install it.
>
> Folks, the PC-Cillin 2004 install **REMOVES** Zone Alarm Pro from your
> system and installs it's own firewall. When you go to disable the
> PC-Cillin firewall, it warns you that all network security is also
> disabled.
>
> I find this totally unacceptable. Unless someone here can explain to
> me why I should accept this intrusive and invasive attempt to dictate
> to me what software I can and can not have installed on my system, I
> intend to call them tomorrow morning and demand my money back. This
> may well be followed by calls and/or letters to the Better Business
> Bureau and whatever other agency I can think of to complain to,
> especially if they give me even the slightest hassle about a refund.
>
> Beware of PC-Cillin 2004. I will report back here if I find that this
> warning is unwarranted... but I don't see now how it could be.
>
> Ron
>
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