I am disgusted. Tonight, I got a pop-up message that appeared to use the Windows Messenger service that has been abused by spammers urging me to update my virus protection. This happened several times in a row, and, thinking it was the spam that has raised so many problems recently, I dismissed it each time. Then, of course, I set about finding out how this junk got through my defenses, which consisted of PC-Cillin 2003, Zone Alarm Pro, and a hardware firewall in the form of a gateway router. Turns out that the pop-up message was from Trend Micro, which I discovered by trying to update my virus patterns which immediately displayed the pop-up again. The message in the pop-up said that my virus protection expired today. Always suspicious of this kind of thing, I checked my records and, sure enough, it was exactly one year ago that I bought the last version of PC-Cillin. OK, so far so good, although I was a little put out that they gave me so much warning. But OK. Naturally, I immediately went to the Trend Micro web site and purchased the upgrade to PC-Cillin 2004, downloaded the file, and started to install it. Folks, the PC-Cillin 2004 install **REMOVES** Zone Alarm Pro from your system and installs it's own firewall. When you go to disable the PC-Cillin firewall, it warns you that all network security is also disabled. I find this totally unacceptable. Unless someone here can explain to me why I should accept this intrusive and invasive attempt to dictate to me what software I can and can not have installed on my system, I intend to call them tomorrow morning and demand my money back. This may well be followed by calls and/or letters to the Better Business Bureau and whatever other agency I can think of to complain to, especially if they give me even the slightest hassle about a refund. Beware of PC-Cillin 2004. I will report back here if I find that this warning is unwarranted... but I don't see now how it could be. Ron For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.