So pipe it through SSH, or use ultravnc with the encryption plugin (also
free)
Chris Berry chris_berry@xxxxxxxxxxxxxxxxx Information Advisory Manager JM Associates
“If you have a strong enough why you can bear almost any how.” --Nietzsche
*****************************----Original Message---- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Andy Wolstenholme Sent: Tuesday, August 30, 2005 10:25 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: Remote assistance with WinXP
can you not just enable and use remote desktop on your clients. We use a combination of RD and VNC for remote assistance
If I use RDP the currently logged on user will be logged off. This is not so good as I then won't see what the problem is that the user is having. Also I could use RA to show the user how to do a particular thing.
Logging in over RDP will also blank and lock the screen for the user, which is not so good either.
RealVNC is good, but the one I have access to is the free one, with no encryption. Public IPs on all computers and VNC is not a good combo, even if you have portfilters etc on. 8-(
From: "Sorin Srbu" <sorin.srbu@xxxxxxxxxxxxx> Reply-To: windows2000@xxxxxxxxxxxxx To: "Windows2000 Mailing List Windows2000 Mailing List" <Windows2000@xxxxxxxxxxxxx> Subject: [windows2000] Remote assistance
with
WinXP Date: Tue, 30 Aug 2005 09:38:32 +0200 MIME-Version: 1.0
Hi all!
I'm back from vacation and would now (while I'm still ready and
alert!)
like to enable this remote assistance (RA) thingie in WinXP for
support
issues.
Problem is I've heard somewhere, that it's possible to setup RA to
see
the screen the user sees (and also take control of the mouse and kbd) but w/o having to go through all that mail invitation stuff. I've
also
heard from a colleugue that the above settings can be set via
policies.
Now, I've gone through all the relevant (I think...) setting but
haven't
been able to set RA up so that no invitations are necessary.
Can you guys give me a hint or two, or pointers to how this is done.
If
it's at all possible.
Very many thanks in advance.
BW,
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