[windows2000] Re: Remote assistance with WinXP
- From: "Sorin Srbu" <sorin.srbu@xxxxxxxxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Wed, 31 Aug 2005 08:43:56 +0200
Good point. I believe I tried this one out a while ago but found it slow
and unstable. I will however give it another go.
Thx for the hint.
----Original Message----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Chris Berry
Sent: Tuesday, August 30, 2005 8:07 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Remote assistance with WinXP
> So pipe it through SSH, or use ultravnc with the encryption plugin
(also
> free)
>
> Chris Berry
> chris_berry@xxxxxxxxxxxxxxxxx
> Information Advisory Manager
> JM Associates
>
> “If you have a strong enough why you can bear almost any
how.” --Nietzsche
>
> Sorin Srbu wrote:
>> ----Original Message----
>> From: windows2000-bounce@xxxxxxxxxxxxx
>> [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Andy
Wolstenholme
>> Sent: Tuesday, August 30, 2005 10:25 AM
>> To: windows2000@xxxxxxxxxxxxx
>> Subject: [windows2000] Re: Remote assistance with WinXP
>>
>>
>>> can you not just enable and use remote desktop on your clients.
>>> We use a combination of RD and VNC for remote assistance
>>
>>
>> If I use RDP the currently logged on user will be logged off. This is
>> not so good as I then won't see what the problem is that the user is
>> having. Also I could use RA to show the user how to do a particular
thing.
>>
>> Logging in over RDP will also blank and lock the screen for the user,
>> which is not so good either.
>>
>> RealVNC is good, but the one I have access to is the free one, with
no
>> encryption. Public IPs on all computers and VNC is not a good combo,
>> even if you have portfilters etc on. 8-(
>>
>>
>>
>>
>>>> From: "Sorin Srbu" <sorin.srbu@xxxxxxxxxxxxx>
>>>> Reply-To: windows2000@xxxxxxxxxxxxx
>>>> To: "Windows2000 Mailing List Windows2000 Mailing List"
>>>> <Windows2000@xxxxxxxxxxxxx> Subject: [windows2000] Remote
assistance
>>
>> with
>>
>>>> WinXP
>>>> Date: Tue, 30 Aug 2005 09:38:32 +0200
>>>> MIME-Version: 1.0
>>
>>
>>>> Hi all!
>>>>
>>>> I'm back from vacation and would now (while I'm still ready and
>>
>> alert!)
>>
>>>> like to enable this remote assistance (RA) thingie in WinXP for
>>
>> support
>>
>>>> issues.
>>>>
>>>> Problem is I've heard somewhere, that it's possible to setup RA to
>>
>> see
>>
>>>> the screen the user sees (and also take control of the mouse and
kbd)
>>>> but w/o having to go through all that mail invitation stuff. I've
>>
>> also
>>
>>>> heard from a colleugue that the above settings can be set via
>>
>> policies.
>>
>>>> Now, I've gone through all the relevant (I think...) setting but
>>
>> haven't
>>
>>>> been able to set RA up so that no invitations are necessary.
>>>>
>>>> Can you guys give me a hint or two, or pointers to how this is
done.
>>
>> If
>>
>>>> it's at all possible.
>>>>
>>>> Very many thanks in advance.
>
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