[vicsireland] Problems With JAWS And Internet Explorer

  • From: Melanie Pelka <melanie.pelka4@xxxxxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 14 Mar 2012 15:03:28 +0100

Hi all,

I would like to describe the following problem to you and hope that you can help me.

I am using JAWS 7.10 and Internet Explorer 7 on my Computer under Windows XP. The reason why I am still using these old versions of both JAWS and the Internet Explorer is because they seem very reliable--well, they seemed very reliable, but now things have changed. Lately, I have had problems with this computer. When I now open the Internet Explorer, I can only see the line: "Google homepage", but nothing happens when I press arrow-up or arrow-down. My boy-friend, however, who is sighted and therefore using the same computer with the mouse, can still work with the Internet Explorer and nothing has changed for him. With STRG+O I can go to "open" and enter a website address, and by pressing enter I get to this page, but I will again only see the top of the page and won't be able to navigate.

I have already tried to fix the JAWS version, but it has not have any effect on the problem.

Any ideas?

With best wishes

Melanie

Melanie Pelka
13 Domville Grove
Killiney Hill Road
Killiney, Co. Dublin
Ireland
Phone: +353 1 4302497
Fax and Voice Mail: +49 3212 1013442
Mobile phone: +353 871319891
Email:
melanie.pelka@xxxxxx
Melanie.Pelka4@xxxxxxxxx
Skype: Callto: Melanie Pelka
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