[vicsireland] Re: Problems With JAWS And Internet Explorer

  • From: Melanie Pelka <melanie.pelka4@xxxxxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 14 Mar 2012 15:54:45 +0100

Hi Tim,

Yes, I have. It happened the first time two weeks ago, and since then, I have re-started the computer again and again, have checked the Internet Explorer version, have fixed my JAWS version and have tried to work with different cursor settings. Nothing makes a difference.

I wonder could it be that some of the security updates for the Internet Explorer cause the problem. But then, I would not see why. On my laptop, the same updates must have come through, and I do not have any problems there.

The other reason why I think it has to do with JAWS is because for my partner nothing has changed and he can still use the internet as if nothing had happened.

Melanie

Melanie Pelka
13 Domville Grove
Killiney Hill Road
Killiney, Co. Dublin
Ireland
Phone: +353 1 4302497
Fax and Voice Mail: +49 3212 1013442
Mobile phone: +353 871319891
Email:
melanie.pelka@xxxxxx
Melanie.Pelka4@xxxxxxxxx
Skype: Callto: Melanie Pelka
----- Original Message ----- From: "Tim Culhane" <tim.culhane@xxxxxxxxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Wednesday, March 14, 2012 3:42 PM
Subject: [vicsireland] Re: Problems With JAWS And Internet Explorer


Hi,

I presume you have  restarted  jaws/your computer since this started to
happen?

Tim


-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Melanie Pelka
Sent: 14 March 2012 14:31
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Problems With JAWS And Internet Explorer

Hi Tim,

Yes--It's still Internet Explorer 7. Nothing has changed there. In fact,
nothing seems to have changed anywhere on the system.

Best wishes

Melanie

Melanie Pelka
13 Domville Grove
Killiney Hill Road
Killiney, Co. Dublin
Ireland
Phone: +353 1 4302497
Fax and Voice Mail: +49 3212 1013442
Mobile phone: +353 871319891
Email:
melanie.pelka@xxxxxx
Melanie.Pelka4@xxxxxxxxx
Skype: Callto: Melanie Pelka
----- Original Message -----
From: "Tim Culhane" <tim.culhane@xxxxxxxxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Wednesday, March 14, 2012 3:19 PM
Subject: [vicsireland] Re: Problems With JAWS And Internet Explorer


Hmmm,   Any chance you could check the version of Internet Explorer you
are
using?

This should be available  by  hitting alt + h to go to the help menu  and
then hitting enter  on  'about ...'.

Tim


-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Melanie Pelka
Sent: 14 March 2012 14:13
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Problems With JAWS And Internet Explorer

Hi Tim,

I am not sure if I have done the right thing. I have opened Internet
Explorer, and then I have pressed the JAWS key and Z. Nothing has changed.

Best wishes

Melanie

Melanie Pelka
13 Domville Grove
Killiney Hill Road
Killiney, Co. Dublin
Ireland
Phone: +353 1 4302497
Fax and Voice Mail: +49 3212 1013442
Mobile phone: +353 871319891
Email:
melanie.pelka@xxxxxx
Melanie.Pelka4@xxxxxxxxx
Skype: Callto: Melanie Pelka
----- Original Message -----
From: "Tim Culhane" <tim.culhane@xxxxxxxxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Wednesday, March 14, 2012 3:05 PM
Subject: [vicsireland] Re: Problems With JAWS And Internet Explorer


Hi Melanie

Is the virtual cursor switched on?

Use jaws key + z  to toggle this setting.

Tim


-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Melanie Pelka
Sent: 14 March 2012 14:03
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Problems With JAWS And Internet Explorer

Hi all,

I would like to describe the following problem to you and hope that you
can
help me.

I am using JAWS 7.10 and Internet Explorer 7 on my Computer under Windows
XP. The reason why I am still using these old versions of both JAWS and
the
Internet Explorer is because they seem very reliable--well, they seemed
very
reliable, but now things have changed. Lately, I have had problems with
this
computer. When I now open the Internet Explorer, I can only see the line:
"Google homepage", but nothing happens when I press arrow-up or
arrow-down.
My boy-friend, however, who is sighted and therefore using the same
computer
with the mouse, can still work with the Internet Explorer and nothing has
changed for him. With STRG+O I can go to "open" and enter a website
address,
and by pressing enter I get to this page, but I will again only see the
top
of the page and won't be able to navigate.

I have already tried to fix the JAWS version, but it has not have any
effect
on the problem.

Any ideas?

With best wishes

Melanie

Melanie Pelka
13 Domville Grove
Killiney Hill Road
Killiney, Co. Dublin
Ireland
Phone: +353 1 4302497
Fax and Voice Mail: +49 3212 1013442
Mobile phone: +353 871319891
Email:
melanie.pelka@xxxxxx
Melanie.Pelka4@xxxxxxxxx
Skype: Callto: Melanie Pelka

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