Well, I spent nearly 3 hours with them today, and we tried just about everything, and, it would seem, that Amazon may have de-registered my KFPC ...but since it won't download at all, I can't register it. Maybe you'll have better luck than I did ...at least, I'm not the only one experiencing this. Oh, and don't bother with the link they provide ...it doesn't seem to work. Shoshana, and no, my headache has not subsided, at least not much. ----- Original Message ----- From: "Craig Werner" <craig_werner@xxxxxxxxxxx> To: <vi-kindle@xxxxxxxxxxxxx> Sent: Sunday, July 22, 2012 9:28 PM Subject: [vi-kindle] Re: KFPC issues; anyone else? Shoshana, same problem here. I tried opening Kindle for PC with Accessibility Plugin via the Desktop shortcut and via clicking on it from the Amazon folder after pressing the "All Programs" button. It is as if the software simply was not there. Nothing happens when I try to open it. A Google search has turned up nothing. I'm off to do some more checking. I may try de-registering and re-registering. I'll phone Amazon Tech Support if I can't figure out a solution. I'll keep the list posted. I hope your headache has subsided. Craig On 7/22/2012 6:01 PM, Felinitye wrote: > Last night, my KFPC stopped working, couldn't even open it. Have tried > all day to get it back, uninstalled, downloaded ...multiple times. > Spent over 2 hours with Kindle tech support, no joy. then I learned > that the old version of the KFPC expired, and people have to get the new > version. Could it be that the accessibility plug in is attached to an > old version, or something? Anyone else having issues? > Shoshana, exhausted and with a splitting headache, but no KFPC, sigh