[vi-kindle] Re: KFPC issues; anyone else?
- From: Felinitye <felinitye@xxxxxxxxx>
- To: <vi-kindle@xxxxxxxxxxxxx>
- Date: Sun, 22 Jul 2012 22:59:28 -0400
One of the many things we did was to delete the entire Amazon folder. It
didn't help.
----- Original Message -----
From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
To: <vi-kindle@xxxxxxxxxxxxx>
Sent: Sunday, July 22, 2012 10:42 PM
Subject: [vi-kindle] Re: KFPC issues; anyone else?
My error, folks. The Kindle folders are in the
C:\Users\My_username\Appdata\Local\Amazon folder.
Craig
On 7/22/2012 10:39 PM, Craig Werner wrote:
> I can download the software, but I still can't open it. I'm wondering
> if the problem lies in the C:\Users\My_Username\Application Data\Local
> directory. There are a couple of Kindle folders in that directory which
> may need deleting. I may try this. If it fails, I'll call Amazon
> Kindle Support. I'll keep the list posted.
>
> Craig
>
> On 7/22/2012 10:07 PM, Felinitye wrote:
>> I'll check on that. I doubt it matters, at this point, but I'll find
>> out.
>> ----- Original Message -----
>> From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
>> To: <vi-kindle@xxxxxxxxxxxxx>
>> Sent: Sunday, July 22, 2012 10:00 PM
>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>
>>
>> Shoshana and Sherry, I'll probably call Amazon Kindle Support in a few
>> minutes and let them know that three users are having problems with the
>> software.
>>
>> Shoshana, you mentioned the possibility of your software having been
>> deregistered. If you go to your Amazon account online and then to to
>> "Manage Your Kindle" and then to "Manage Your Devices," is your Kindle
>> for PC showing up as registered? Mine is still registered.
>>
>> Craig
>>
>> On 7/22/2012 9:54 PM, Sherry Gomes wrote:
>>> My PC app isn't opening either. I haven't tried to use it in several
>>> weeks
>>> but tested it today, after reading Shoshana's message. And I never
>>> uninstalled the non accessible version and that one doesn't open either.
>>>
>>> Sherry
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: vi-kindle-bounce@xxxxxxxxxxxxx
>>> [mailto:vi-kindle-bounce@xxxxxxxxxxxxx]
>>> On Behalf Of Craig Werner
>>> Sent: Sunday, July 22, 2012 7:48 PM
>>> To: vi-kindle@xxxxxxxxxxxxx
>>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>>
>>> Shoshana, I wonder if Kindle for PC users who don't use the
>>> accessibility plugin have had difficulty.
>>>
>>> When you uninstalled the software, did you delete the Kindle folder from
>>> your C:\Users\Your_Username_Application Data folder? I may do this
>>> soon.
>>>
>>> Craig
>>>
>>> On 7/22/2012 9:34 PM, Felinitye wrote:
>>>> Well, I spent nearly 3 hours with them today, and we tried just about
>>>> everything, and, it would seem, that Amazon may have de-registered my
>>>> KFPC
>>>> ...but since it won't download at all, I can't register it. Maybe
>>>> you'll
>>>> have better luck than I did ...at least, I'm not the only one
>>>> experiencing
>>>> this. Oh, and don't bother with the link they provide ...it doesn't
>>>> seem
>>> to
>>>> work.
>>>>
>>>> Shoshana, and no, my headache has not subsided, at least not much.
>>>> ----- Original Message -----
>>>> From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
>>>> To: <vi-kindle@xxxxxxxxxxxxx>
>>>> Sent: Sunday, July 22, 2012 9:28 PM
>>>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>>>
>>>>
>>>> Shoshana, same problem here. I tried opening Kindle for PC with
>>>> Accessibility Plugin via the Desktop shortcut and via clicking on it
>>>> from the Amazon folder after pressing the "All Programs" button. It is
>>>> as if the software simply was not there. Nothing happens when I try to
>>>> open it. A Google search has turned up nothing. I'm off to do some
>>>> more checking. I may try de-registering and re-registering. I'll
>>>> phone
>>>> Amazon Tech Support if I can't figure out a solution. I'll keep the
>>>> list posted. I hope your headache has subsided.
>>>>
>>>> Craig
>>>>
>>>> On 7/22/2012 6:01 PM, Felinitye wrote:
>>>>> Last night, my KFPC stopped working, couldn't even open it. Have
>>>>> tried
>>>>> all day to get it back, uninstalled, downloaded ...multiple times.
>>>>> Spent over 2 hours with Kindle tech support, no joy. then I learned
>>>>> that the old version of the KFPC expired, and people have to get
>>>>> the new
>>>>> version. Could it be that the accessibility plug in is attached
>>>>> to an
>>>>> old version, or something? Anyone else having issues?
>>>>> Shoshana, exhausted and with a splitting headache, but no KFPC, sigh
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>
>
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