[THIN] Re: Slightly OT - Trend Performance
- From: "Jay P. Moock" <jmoock@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 3 Jul 2007 15:13:37 -0400
We are seeing this issue in our environment w/ ServerProtect 5.58 and
Engine 8.5-1002
We called Trend, and they are apparently aware of the issue, but have no
ETA on a patch. We are currently gathering debug information to send to
them so that they can escalate the case. The more people that complain,
the more attention this will get.
For now, we have also disabled the real time scan on our Citrix servers.
Trend also recommended that we exclude C:\Windows\setupapi.log, but I
don't think that did us any good. I guess in some cases this file can
get rather large.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Carl Stalhood
Sent: Tuesday, July 03, 2007 9:05 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Slightly OT
There appears to have been an engine update last week that is causing
performance problems on my Trend Micro/Citrix customers. Turning off the
real time engine restores the servers to full performance.
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