I had this with some users.... cleaned up their profile with regedit when they were logged in (Printers subkey). Also had extra subkeys under HKLM\Software\Microsoft\Windows NT\CurrentVersion\Print that I cleaned up. That fixed a lot of our printer issues. Jay On 3/31/06, Schneider, Chad M <CMSchneider@xxxxxxxxx> wrote: > > I have my Citrix servers set to auto-create, print directly to print > server, so as to create the short names SAP requires…. > > > > I have found this works, MOST of the time, but have found some printers > still create with the long name printer on server from client….etc. > > > > If I restart the Citrix Print manager and go back in, they create as the > short names, printer on server. > > > > Any ideas? > > > > Seems to be primarily the LaserJet 4345 MPF and the Color LaserJet 4550 > PCL 5e. > > > > Have confirmed the drivers. > > > > Anyone have input on SAP printing? What a pain, since they still only > support like 30 characters with no spaces?? > > Chad Schneider > > Technology Analyst/Citrix Admin. > > Bemis Company, Inc. > > 920-303-7609 > > >