[THIN] Re: SAP Printing

Yes I do...I think...as I am still testing. It was some sort of Citrix
policy contention...as the servers supplying SAP had another Citrix policy
applied to them, which was lower priority, but did have different printer
settings.

 

 Have set it so only the single SAP Citrix Policy is applied....so far....so
good...

 

I probably just jinxed it.

 

:-)

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jay Schaefer
Sent: Friday, March 31, 2006 8:34 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: SAP Printing

 

In your policy do you have auto-creation enabled?

 

Printing -> Client Printers -> Auto Creation

We changed ours to Auto-create local (non-network) client printers only.

 

The reason is, if the user has the network printer created locally, it
creates another printer in citrix that has the long name
\\client\printerserver\printer <file:///\\client\printerserver\printer> .

 

Sorry if this is not what you are talking about, but it sounded similar to a
problem we had a while back.

 

Jay

 

On 3/31/06, Schneider, Chad M <CMSchneider@xxxxxxxxx
<mailto:CMSchneider@xxxxxxxxx> > wrote: 

For those not creating as short names, and a couple are creating as short
name print direct, AS WELL AS auto-created long names.... 

 

The ones auto-creating and using only long names, they do not appear in the
regedit, under printers/citrix/network printers. 

 

If I restart Citrix Print Manager and go back in, they will be fine, close
out, go in again, they will be "broken". 

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx>
[mailto:thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On
Behalf Of Jay Schaefer
Sent: Friday, March 31, 2006 8:03 AM
To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx> 
Subject: [THIN] Re: SAP Printing

 

I had this with some users.... cleaned up their profile with regedit when
they were logged in (Printers subkey).  Also had extra subkeys under
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Print that I cleaned up.
That fixed a lot of our printer issues. 

 

Jay

 

On 3/31/06, Schneider, Chad M < CMSchneider@xxxxxxxxx
<mailto:CMSchneider@xxxxxxxxx> > wrote: 

I have my Citrix servers set to auto-create, print directly to print server,
so as to create the short names SAP requires....

 

I have found this works, MOST of the time, but have found some printers
still create with the long name printer on server from client....etc. 

 

If I restart the Citrix Print manager and go back in, they create as the
short names, printer on server.

 

Any ideas?

 

Seems to be primarily the LaserJet 4345 MPF and the Color LaserJet 4550 PCL
5e.

 

Have confirmed the drivers.

 

Anyone have input on SAP printing?  What a pain, since they still only
support like 30 characters with no spaces??

Chad Schneider

Technology Analyst/Citrix Admin.

Bemis Company, Inc.

920-303-7609

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