I have my Citrix servers set to auto-create, print directly to print server, so as to create the short names SAP requires.... I have found this works, MOST of the time, but have found some printers still create with the long name printer on server from client....etc. If I restart the Citrix Print manager and go back in, they create as the short names, printer on server. Any ideas? Seems to be primarily the LaserJet 4345 MPF and the Color LaserJet 4550 PCL 5e. Have confirmed the drivers. Anyone have input on SAP printing? What a pain, since they still only support like 30 characters with no spaces?? Chad Schneider Technology Analyst/Citrix Admin. Bemis Company, Inc. 920-303-7609