[THIN] Re: Repost: MF XPa, weird blank spot in Outlook 2000 received messages
- From: "Nick Smith" <nick@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Oct 2005 15:58:12 +0100
Are they accesing Outlook without having it open? EG have they saved the
email on their desktop, and then double-click on it to look at it.
If so, this would initialise Outlook, and possibly an add-in - say an AV
mail-checker, whose splash screen might come up and not redraw properly;
or possibly even the Outlook splash screen...you could try disabling
that.
Nick
-----Original Message-----
From: jstrowe@xxxxxxxxxxxxxxxx [mailto:jstrowe@xxxxxxxxxxxxxxxx]
Sent: 05 October 2005 14:59
To: jstrowe@xxxxxxxxxxxxxxxx
Cc: thin@xxxxxxxxxxxxx
Subject: [THIN] Repost: MF XPa, weird blank spot in Outlook 2000
received messages
I'll try again... my citrix users (but just some of them) have the below
problem. This also is the basic "I'd look it up on Microsoft, but I
have to describe the problem in their terms before the info base can
give me something"
Subject: MF XPa, weird blank spot in received messages
> Outlook 2000.btw. There's got to be some sort of screen cache or
> something since I've got two users who:
> 1. display a received message full screen
> 2. get a blank space (up and down the screen) about 5 inches across on
> the page.
> 3. if they resize the window to a partial screen it works ok.
> 4. if they resize the window so it's almost a full screen it's ok.
>
> I'd still suspect some wacky client side cache, but one of my users is
> on a Wyse.
> Any ideas?
>
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Get Proactive with triCerat's Simplify Suite.
Solve printing, security and profile problems before they occur.
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**********************************************************
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http://thin.net/links.cfm
ThinWiki community - Excellent SBC Search Capabilities!
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