[THIN] Re: Repost: MF XPa, weird blank spot in Outlook 2000 received messages
- From: LDS <u2htdaab@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 5 Oct 2005 10:31:08 -0500
I had this problem on some older Wyse Winterms (3320 3360). It ended up
being the display settings on the terminal config. Try changing that.
On 10/5/05, Nick Smith <nick@xxxxxxxxxxxxxxx> wrote:
>
> Are they accesing Outlook without having it open? EG have they saved the
> email on their desktop, and then double-click on it to look at it.
>
> If so, this would initialise Outlook, and possibly an add-in - say an AV
> mail-checker, whose splash screen might come up and not redraw properly;
> or possibly even the Outlook splash screen...you could try disabling
> that.
>
> Nick
>
> -----Original Message-----
> From: jstrowe@xxxxxxxxxxxxxxxx [mailto:jstrowe@xxxxxxxxxxxxxxxx]
> Sent: 05 October 2005 14:59
> To: jstrowe@xxxxxxxxxxxxxxxx
> Cc: thin@xxxxxxxxxxxxx
> Subject: [THIN] Repost: MF XPa, weird blank spot in Outlook 2000
> received messages
>
> I'll try again... my citrix users (but just some of them) have the below
> problem. This also is the basic "I'd look it up on Microsoft, but I
> have to describe the problem in their terms before the info base can
> give me something"
>
> Subject: MF XPa, weird blank spot in received messages
>
> > Outlook 2000.btw. There's got to be some sort of screen cache or
> > something since I've got two users who:
> > 1. display a received message full screen
> > 2. get a blank space (up and down the screen) about 5 inches across on
> > the page.
> > 3. if they resize the window to a partial screen it works ok.
> > 4. if they resize the window so it's almost a full screen it's ok.
> >
> > I'd still suspect some wacky client side cache, but one of my users is
> > on a Wyse.
> > Any ideas?
> >
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