[THIN] Re: Keyboard issues continued Completely stumped
- From: Magnus Hjorleifsson <magnus@xxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Thu, 16 Jun 2011 19:23:37 -0400
Uninstall the client and make sure the registry entries and files are cleared
off, reboot, check the regional and locale settings to make sure those are set
correctly reinstall te client, reboot and try it.
I tan into something similar with a US user that kept defaulting to UK settings
on our XenApp server. Drove me nuts for a few hours
Sent from my iPhone
On Jun 16, 2011, at 9:22, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> Yes, this occurs only on this one laptop. He can login under his credentials
> from another machine and not have any problems.
> I have not tried the java client, but I have used version 11 - 12.1 clients.
> It is a windows 7 machine.
>
>
> On Thu, Jun 16, 2011 at 9:02 AM, Magnus Hjorleifsson <magnus@xxxxxxxx> wrote:
> Have you move this user to a known good machine to eliminate his laptop as
> the issue and to isolate it to his account ?
>
> Sent from my iPhone
>
> On Jun 16, 2011, at 8:51, "Andrew Wood" <andrew.wood@xxxxxxxxxxxxxxxx> wrote:
>
>> Every client? If you publish the java client is the issue the same?
>>
>>
>>
>> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
>> Of Jason Patten
>> Sent: 16 June 2011 13:31
>> To: thin
>> Subject: [THIN] Keyboard issues continued Completely stumped
>>
>>
>>
>> I have a user that is having a seriously strange issue at the moment.
>>
>> When he logs in and starts to type anything on the first keystroke, the key
>> he pressed is displayed. On All subsequent keystrokes all he gets is an
>> incrementing string of numbers.
>>
>>
>>
>> For example, if he presses 'a' the first time he gets 'a' On all subsequent
>> key strokes the response starts with the number '6' and increments by one
>> for each additional keystroke regardless of which key is pressed. the count
>> will go 6,7,8,9,0,1,2,34,.... etc...
>>
>> If I am shadowing him I can type without any issues, in fact not just
>> shadowing through citrix, but If I take over his PC with a Logmeninrescue
>> session and type then the session responds normally as well. If he logs in
>> from any other PC it works fine.
>>
>> I figure it has to be something with how his keyboard is mapping on that PC,
>> but I have no idea what it is, I have un-installed and re-installed the
>> client with no change.
>>
>> The user is on a laptop, and i have had him attache a keyboard to the laptop
>> and the result is the same, with the exception that the count appears to
>> start at 2 instead of at 6 with the laptop keyboard.
>>
>> I have given him a new username within our system as well as a new windows
>> profile on the local machine and that has made no difference. I have even
>> tried redefining the keyboard type in the wfclient.ini file with no
>> difference.
>>
>>
>>
>> The issue has occurred with multiple published applications. It does NOT
>> occur locally.
>>
>> I am completely stumped.
>>
>>
>>
>
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