[THIN] Re: Citrix locking up...
- From: "Jonathan Kadoo" <jkadoo@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Feb 2003 09:38:17 -0500
I seem to be having the a similar problem to Steve. I have a bunch of
people who were able to log into my W2k M1.8 server and they are working
fine. Now when users try to log in, they type in username and pass and
then the session just locks up. I tried hitting ctrl-f1 but that
doesn't do anything. I checked and there are no print jobs stuck but I
restarted the Spooler service anyway but that didn't make a difference.
Any ideas????
Jonathan
-----Original Message-----
From: Steve Rance [mailto:Steve.Rance@xxxxxxxxxxxxxxxxxxxxx]=20
Sent: Wednesday, February 05, 2003 9:27 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix locking up...
Thanks for the reply Rick,=3D20
It looks like the cause of the problem is a 30Mb spool file that is =3D
being generated from a 529k drawing in Voloview!
Steve
-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx]
Sent: 05 February 2003 12:18 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Citrix locking up...
Hi,
What you're actually seeing is that the login process isn't completing.
=3D If you use ctrl-F1 (ICA session) or ctrl-alt-delete (console) and
start a =3D new task (explorer) you'll probably get a desktop.
Causes can vary, but I'd check out the IMA service and the local host =
=3D
cache. If the login process accesses network resources that aren't
available, =3D you could also see this sort of problem.
Actaually had an instance today where a server appeared to freeze, =3D
problem was due to a user account having expired, causing authentication
errors against a backend file server and essentially blocking all i/o to
that server. Checked the eventlog (security) on the file server and it
was =3D full of authentication errors. Logged that user off, and the
server =3D recovered.
regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx <mailto:rmack@xxxxxxxxxxxxxx>=3D20
Volante Systems
18 Heussler Terrace
Milton 4064, Queensland
Australia
tel +61 7 32467777
-----Original Message-----
From: Steve Rance [mailto:Steve.Rance@xxxxxxxxxxxxxxxxxxxxx]
Sent: Wednesday, February 05, 2003 20:33
To: Thin @ Freelists (E-mail)
Subject: [THIN] Citrix locking up...
(1 Citrix Server, Windows 2000 SP2,Metaframe XPs FR2)
This morning the Citrix server is regularly locking up. Users that are
=3D =3D3D currently in Citrix the applications running freeze, but they =
can
start =3D =3D3D new applications from the start menu which then freeze
themselvies after =3D =3D3D a few minutes. =3D3D20
Anyone trying to log in, either via the Console, RDP, or ICA, it allows
=3D =3D3D the userid and password to be entered but then hangs with just =
the
=3D3D desktop background showing. The only thing that I can do then is
reboot =3D =3D3D the server.
Once the server is in this state, I have managed to launch Task Manager,
=3D =3D3D and the CPU usage is around 90% to 95% idle and memory usage =
is
low.
The only thing that appears in the event log prior the server getting in
=3D =3D3D this state is the informational application log message:
Source: Winlogon
Event ID: 1002
Description: The shell stopped unexpectedly and Explorer.exe was =3D3D
restarted.
The server has now done this 4 times in the last 2 hours.
Any ideas as to why this is happening, or any pointers to=3D3D20
I would be very grateful for any help on this!
Thanks,
Steve Rance
IT Manager
Daly International
t: 01635 37224
m: 07887 555849
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