Hello. There is a remote possibility that someone may have seen the " Press the F2 Key to enter setup " message and tried it. This opens a screen that allows you to make several changes to hardware settings. I don't remember if this particular system had this feature, but many had a menu choice called advanced settings or peripheral settings or something similar that allowed you to select whether or not the PS/2 mouse was enabled. If the keyboard uses a PS/2 connector and is functional, then I would suspect this would be the case. It is possible that the PS/2 port controller IC could be damaged, but that would be an even more remote possibility. By the way, the key to enter setup could also be F1, DELETE, or any other key the BIOS manufacturer chooses. One last caveat. When you get to the setup screen/menu , you may be confronted with a password logon screen. If you're fortunate, you may find a set of three pins and one jumper straddling two of them near the flat disk shaped CMOS battery on the system board. To clear the password , make sure the AC power is removed from the PSU and find the CMOS clear jumpers or switch(es). Move the jumper to the uncovered pin or move the switch and wait ten to fifteen seconds. Reset the jumper or switch to the original position, reassemble, reboot and try to enter setup again. This time there should not be a password screen. Another method to clear the password using three jumper pins, requires you to leave the jumper in the new position and boot up the computer. Usually there is a silkscreened graphic nearby that tells which two pins are jumpered to enter configuration mode or normal boot mode. If you power up in this configuration and you have no video or no power, then the system does not use that method and you should power off immediately and try the first method. There may be other ways of clearing the password but these are all that I have run into and hopefully you won't need them anyway. Jeff Lewis JLL Computer. ----- Original Message ----- From: "Jim Myers" <jr.myers@xxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Thursday, October 18, 2001 4:51 PM Subject: [TechAssist] Re: Windows 98,no mouse control > > Is Windows 98 the original with this computer? Or an upgrade from 95? Best > bet is to use the original recovery disk set, a boot floppy and a cd. If it > has been upgraded that will put it back to 95 so another upgrade will then > be required. Or you can just boot to the dos prompt and reinstall 98. > Reinstalling 98 is not bad at all since it will set up all the hardware. 95 > did not do a very good job of setting up hardware so it would sometimes be a > pain to reinstall. > Jim Myers > jr.myers@xxxxxxxxxxx > ----- Original Message ----- > From: "Ron Miller" <rlmbkm@xxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Thursday, October 18, 2001 3:51 PM > Subject: [TechAssist] Windows 98,no mouse control > > > > > > Another computer,this one is am older PB 75mhz with win 98.Cust says one > day > > working fine next no mouse control,unit has normal desktop and cursor.It > > will not move. > > Only know a few keyboard commands how and what can I do? Thanks > > Ron Miller > > D.T.V. Texas > > > > > > Help make your TechAssist online repair tips > > database better! Submit your fixes here: > > http://www.circuitwork.com/techassist/tip/#tips > > To unsubscribe write to: > > techassist-request@xxxxxxxxxxxxx > > with unsubscribe in the subject line. > > Help make your TechAssist online repair tips > database better! Submit your fixes here: > http://www.circuitwork.com/techassist/tip/#tips > To unsubscribe write to: > techassist-request@xxxxxxxxxxxxx > with unsubscribe in the subject line. > Help make your TechAssist online repair tips database better! Submit your fixes here: http://www.circuitwork.com/techassist/tip/#tips To unsubscribe write to: techassist-request@xxxxxxxxxxxxx with unsubscribe in the subject line.