[TechAssist] Fw: Re: Windows 98,no mouse control

  • From: "Jeff Lewis" <t3_jeff@xxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 18 Oct 2001 19:14:40 -0500


----- Original Message -----
From: "Jeff Lewis" <t3_jeff@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, October 18, 2001 7:04 PM
Subject: Re: [TechAssist] Re: Windows 98,no mouse control


> Hello. There is a remote possibility that someone may have seen the "
Press
> the F2 Key to enter setup " message and tried it. This opens a screen that
> allows you to make several changes to hardware settings. I don't remember
if
> this particular system had this feature, but many had a menu choice called
> advanced settings or peripheral settings or something similar that allowed
> you to select whether or not the PS/2 mouse was enabled. If the keyboard
> uses a PS/2 connector and is functional, then I would suspect that someone
may have disabled the mouse in the BIOS settings. It is possible that the
PS/2 port controller IC could be damaged,
> but that would be an even more remote possibility. By the way, the key to
> enter setup could also be F1, DELETE, or any other key the BIOS
manufacturer
> chooses.
>     One last caveat. When you get to the setup screen/menu , you may be
> confronted with a password logon screen. If you're fortunate, you may find
a
> set of three pins and one jumper straddling two of them near the flat disk
> shaped CMOS battery on the system board. To clear the password , make sure
> the  AC power is removed from the PSU and find the CMOS clear jumpers or
> switch(es). Move the jumper to the uncovered pin or move the switch and
wait
> ten to fifteen seconds. Reset the jumper or switch to the original
position,
> reassemble, reboot and try to enter setup again. This time there should
not
> be a password screen. Another method  to clear the password using three
> jumper pins, requires you to leave the jumper in the new position and boot
> up the computer. Usually there is a silkscreened graphic nearby that tells
> which two pins are jumpered to enter configuration mode  or normal boot
> mode. If you power up in this configuration and you have no video or no
> power, then the system does not use that method and you should power off
> immediately and try the first method. There may be  other ways of clearing
> the password but these are all that I have run into and hopefully you
won't
> need them anyway.
>     Jeff Lewis
>     JLL Computer.
>
>
> ----- Original Message -----
> From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, October 18, 2001 4:51 PM
> Subject: [TechAssist] Re: Windows 98,no mouse control
>
>
> >
> > Is Windows 98 the original with this computer? Or an upgrade from 95?
Best
> > bet is to use the original recovery disk set, a boot floppy and a cd. If
> it
> > has been upgraded that will put it back to 95 so another upgrade will
then
> > be required. Or you can just boot to the dos prompt and reinstall 98.
> > Reinstalling 98 is not bad at all since it will set up all the hardware.
> 95
> > did not do a very good job of setting up hardware so it would sometimes
be
> a
> > pain to reinstall.
> > Jim Myers
> > jr.myers@xxxxxxxxxxx
> > ----- Original Message -----
> > From: "Ron Miller" <rlmbkm@xxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, October 18, 2001 3:51 PM
> > Subject: [TechAssist] Windows 98,no mouse control
> >
> >
> > >
> > > Another computer,this one is am older PB 75mhz with win 98.Cust says
one
> > day
> > > working fine next no mouse control,unit has normal desktop and
cursor.It
> > > will not move.
> > >  Only know a few keyboard commands how and what can I do? Thanks
> > > Ron Miller
> > > D.T.V. Texas
> > >
> > >
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> >
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> >
>

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