[TechAssist] Re: Sony Unusual Shutdown SOLVED!
- From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
- To: "'techassist@xxxxxxxxxxxxx'" <techassist@xxxxxxxxxxxxx>
- Date: Sun, 25 Nov 2001 21:18:19 -0500
We use used parts only when we judge longevity to no be an issue and when
it expedites repairs. We charge half of what we would charge for the new
part and explicitly list the part as used. We warranty all parts and labor
for 90 days, including used parts.
Leon.
On Saturday, November 24, 2001 7:46 PM, Bill McFarland
[SMTP:billmcfarland@xxxxxxxxxxxxxx] wrote:
|
| I use used parts all the time (only semi-conductors)....However, I NEVER
| charge for them I always tell the customer. and extend my normal 30 day
| warr. to 60 on that part and will change it for cost of part only.
|
| I think its a good way to speed up the turn around time. And as long as
your
| honest with the customers they don't seem to mind.
|
| Bill McFarland
| DMC Electronics
|
| ----- Original Message -----
| From: Bil Green <tv.vcrrepair@xxxxxxxxxxx>
| To: <techassist@xxxxxxxxxxxxx>
| Sent: Friday, November 23, 2001 8:27 PM
| Subject: [TechAssist] Re: Sony Unusual Shutdown SOLVED!
|
|
| >
| > Emergency it was. I just took the opportunity to ask
| > everyone what they think about using used parts. I too use
| > 'em if necessary - just always feel awkward when it's a
| > small part that I should have had anyway.
| >
| > Bil
| >
| >
| > ----- Original Message -----
| > From: "Ralph Dorsey" <Merlin-Wizard@xxxxxxxxxxxxxxxx>
| > To: <techassist@xxxxxxxxxxxxx>
| > Sent: Friday, November 23, 2001 7:00 PM
| > Subject: [TechAssist] Re: Sony Unusual Shutdown SOLVED!
| >
| >
| > >
| > > i use only new parts unless it's an emergency and i know
| > how people get
| > > around the holidays, so i thought you had an emergency
| > >
| > > Bil Green wrote:
| > >
| > > > Thanks, I didn't think to check those.
| > > >
| > > > Do honest techs actually use used chips? What can you
| > say
| > > > to the customer? (when in a pinch in the past I would
| > just
| > > > not charge for any small used part).
| > > >
| > > > Well, I don't feel too bad this time since this CTC185
| > has
| > > > only seen a few days of use.
| > > >
| > > > Bil
| > > >
| > > > ----- Original Message -----
| > > > From: "Ralph Dorsey" <Merlin-Wizard@xxxxxxxxxxxxxxxx>
| > > > To: <techassist@xxxxxxxxxxxxx>
| > > > Sent: Thursday, November 22, 2001 12:42 PM
| > > > Subject: [TechAssist] Re: Sony Unusual Shutdown SOLVED!
| > > >
| > > > >
| > > > > tda7142 used in rca ctc 175-187,,,you probably have
| > one on
| > > > your junk
| > > > > pile
| > > > >
| > > > > Bil Green wrote:
| > > > >
| > > > > > Well, I didn't think that there was such a thing as
| > No
| > > > Vert
| > > > > > Deflection with a fully lit screen. This one really
| > had
| > > > me
| > > > > > stumped. Thanks to Dennis I checked the vert output
| > and
| > > > > > sure enough the chip was leaking that black stuff
| > (what
| > > > is
| > > > > > that?).
| > > > > >
| > > > > > Thanks to Charlie for all those prints and the Sony
| > > > error
| > > > > > codes that pointed to the 4 flashes this one was
| > > > > > displaying - Indicates No Vert. Would have helped
| > if
| > > > Sony
| > > > > > tech support would have told me this ($3 per
| > minute).
| > > > > >
| > > > > > Don't have a TDA8172, but I am confident that will
| > fix
| > > > the
| > > > > > set.
| > > > > >
| > > > > > Bil
| > > > > >
| > > > > > Sony KV27S42
| > > > > > 1999 model
| > > > > > Turns OFF as soon as screen lights up (then red LED
| > > > blinks)
| > > > > >
| > > > > > The screen lights up rainbow colored (no video or
| > snow)
| > > > with
| > > > > > the colors running up from the bottom (CRT tests
| > o.k.)
| > > > > >
| > > > > > Very bright, but no retrace lines
| > > > > > The CRT screen and cathodes voltages are normal
| > > > > > HV is o.k.
| > > > > > Focus Voltage is 8KV
| > > > > >
| > > > > > Disconnecting both the HV lead and the CRT socket -
| > No
| > > > help
| > > > > > (still turns off and red LED keeps blinking)
| > > > > >
| > > > > > I replaced the flyback as recommended by someone who
| > had
| > > > > > similar problems with several Sony's, also the RGB
| > > > output
| > > > > > chip - No help
| > > > > >
| > > > > > Bil
| > > > > >
| > > > > > =================================
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