[TechAssist] Re: Sony KDP65XBR2 HDTV: white highlights get a colored hue?

  • From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 26 Aug 2004 19:07:57 -0400

Actually, Sony has extended the warranty on sets with this problem, in the
serial number range given to three years P & L.

Leonard Caillouet
Electronics World
1261 NW 76 Blvd
Gainesville, FL 32606
352-332-5608
FAX 352-332-5668



----- Original Message ----- 
From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 26, 2004 10:08 AM
Subject: [TechAssist] Re: Sony KDP65XBR2 HDTV: white highlights get a
colored hue?


> Thank you for responding so quickly.
> He just called and it will be here tomorrow. he said it's about 4 yrs
> old, and he spent around 5 thousand on it. I said it will be a very
> expensive repair and may come close to replacen\ment cost but he wanted
> it looked at anyway. I assume Sony will work with me as an independent
> servicer on this as far as providing the CRTs,etc.
> Thanks again,
> Phil Bader
>
> Mike Jensen/Sound Pro Service wrote:
>
> >Phil,
> >This model was one that had the flicker issue requiring replacement of
> >all three crt's. The serial number range affected was 9000001 -
> >90006452. The symptoms observed with the flicker issue included a shift
> >in hue/color.  Sony did extend the labor/parts warranty to a full two
> >years for this problem.
> >
> >Mike Jensen
> >Sound Pro
> >Rapid City, SD
> >-----Original Message-----
> >From: techassist-bounce@xxxxxxxxxxxxx
> >[mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Phil Bader
> >Sent: Thursday, August 26, 2004 7:45 AM
> >To: techassist@xxxxxxxxxxxxx
> >Subject: [TechAssist] Sony KDP65XBR2 HDTV: white highlights get a
> >colored hue?
> >
> >This is a CRT type 65" Sony  HDTV. Few years old.
> >A very "discriminating" customer says as he watches the olympics
> >volleyball,where there is a view of the white sand the white seems to
> >shift to a color,say bluish,etc.Doesn't stay pure white. He related the
> >effect to a shift in "kelvins". He says it's irritating,tho not severe.
> >Said he did not so far see this effect in HD mode. It's comming in next
> >week.
> >Any help appreciated. Manual, field guide,learning article,etc
> >Phil Bader
> >
> >
> >
>
> -- 
>
> Philip Bader
> Jan Phyl TV Inc. (estab. 1976)
> 3420 Recker Hwy. Winter Haven, Fl. 33880
> Fax (863) 299-8821
> email: tjanphyl@xxxxxxxxxxxxxxx
>
>
>
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