[TechAssist] Re: Sony KDP65XBR2 HDTV: white highlights get a colored hue?
- From: Phil Bader <tjanphyl@xxxxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Thu, 26 Aug 2004 10:08:45 -0400
Thank you for responding so quickly.
He just called and it will be here tomorrow. he said it's about 4 yrs
old, and he spent around 5 thousand on it. I said it will be a very
expensive repair and may come close to replacen\ment cost but he wanted
it looked at anyway. I assume Sony will work with me as an independent
servicer on this as far as providing the CRTs,etc.
Thanks again,
Phil Bader
Mike Jensen/Sound Pro Service wrote:
>Phil,
>This model was one that had the flicker issue requiring replacement of
>all three crt's. The serial number range affected was 9000001 -
>90006452. The symptoms observed with the flicker issue included a shift
>in hue/color. Sony did extend the labor/parts warranty to a full two
>years for this problem.
>
>Mike Jensen
>Sound Pro
>Rapid City, SD
>-----Original Message-----
>From: techassist-bounce@xxxxxxxxxxxxx
>[mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Phil Bader
>Sent: Thursday, August 26, 2004 7:45 AM
>To: techassist@xxxxxxxxxxxxx
>Subject: [TechAssist] Sony KDP65XBR2 HDTV: white highlights get a
>colored hue?
>
>This is a CRT type 65" Sony HDTV. Few years old.
>A very "discriminating" customer says as he watches the olympics
>volleyball,where there is a view of the white sand the white seems to
>shift to a color,say bluish,etc.Doesn't stay pure white. He related the
>effect to a shift in "kelvins". He says it's irritating,tho not severe.
>Said he did not so far see this effect in HD mode. It's comming in next
>week.
>Any help appreciated. Manual, field guide,learning article,etc
>Phil Bader
>
>
>
--
Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: tjanphyl@xxxxxxxxxxxxxxx
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