[TechAssist] Re: Question on Circuitcity ext. warr.
- From: larry <schntv@xxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 01 Apr 2003 09:53:58 -0500
I think something is missing, in this story.
GE has always paid me for completed work.
Larry
support@xxxxxxxxxxxxxxxxxx wrote:
>
> Rev....I suggest you use a signature file, for one....everyone else does.
> For another thing,.....nothing on the Internet is private.
> Go to www.google.com and search for some phrase in this email....you will see
> the message thread posted for the public to see...BIG
> disadvantage to this list.
>
> Jeff Dougherty
> Intrepid Video TV/VCR
> 263 S Front St
> Steelton PA 17113
> fax...717-564-4952
> www.intrepid-video.com www.tech-repair.net
>
> ----- Original Message -----
> From: "Rev. David Joy" <ScottElectronic@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, March 31, 2003 5:34 PM
> Subject: [TechAssist] Re: Question on Circuitcity ext. warr.
>
> and not to continue, pardon me.... makes me wonder who is monitoring this
> newgroup that isnt a servicer ??
>
> ----- Original Message -----
> From: "Rev. David Joy" <ScottElectronic@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, March 31, 2003 5:25 PM
> Subject: [TechAssist] Re: Question on Circuitcity ext. warr.
>
> >
> > continingthe saga....
> >
> >
> > and i never mean to beat a dead horse...... but
> >
> > Just got a call from our counciler: Tanya Newsome, because of what i said
> on
> > this newsgroup she cancelled our account and refuses to pay for services
> > rendered thus far....
> >
> > I think its time for a class action lawsuit. Anyone want to join us ?
> >
> >
> > Dave
> > Scott Electronics
> > Perry, FL 32348
> > scottelectronics@xxxxxxxxx
> >
> >
> > ----- Original Message -----
> > From: "Philip Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Monday, March 31, 2003 9:15 AM
> > Subject: [TechAssist] Re: Question on Circuitcity ext. warr.
> >
> >
> > >
> > > Their mindset is like the big factories in the third world countries
> > > (i.e. Nike) if the populus will accept 50 cents a day to sweat,and
> > > there's a hundred others to replace you if you refuse,then theres no
> > > incentive to raise it.If everyone refuses and explains why, the law of
> > > capitolism should cause the shortage to raise the fees.Or they get the
> > > rep for "no available service" and their lucrative service contracts
> > > with these customers would not be worth the paper they are written on.
> > > Many a shop went out of business while being very,very busy.Income Vs
> > > out go.
> > > Phil Bader
> > >
> > > larry wrote:
> > > >
> > > > One more problem I would like to mention, they pay 50 cents
> > > > per mile , out side my primary area, but only one trip. if I
> > > > go on call, than decide to pull to shop, and send 2 men to
> > > > pick up and later deliver, I am only paid mileage for one
> > > > trip, and they wont negotiate the price, even with higher gas
> > > > prices.
> > > > For example say I go on a call 30 mile out. but need to drive
> > > > there and back 3 times, as I described.
> > > > I have driven 30X6=180 mile. but am only paid for 10 extended
> > > > mile X .50=5.00 ..
> > > > it is not practical for me to go out of town on calls, 180
> > > > miles probably will mean 2 men and truck on the road for 4 or
> > > > 5 hours to earn an additional 5 bucks.
> > > > It wont even pay for the gas.
> > > > What have I miss calculated here??
> > > > Why should I do out of area calls??
> > > > Why do they think they are being generous and make me feel I
> > > > am a poor service center, because I refuse to go??
> > > > Larry
> > > >
> > > > Philip Bader wrote:
> > > > >
> > > > > I guess in my small shop where there is just me and a tech friend I
> > may
> > > > > sub to in a pinch at night here,mostly have customers bring it in,
> > only
> > > > > a few calls (for pick up only, no home fixes) I am fortunate after
> > all.
> > > > > Phil Bader
> > > > >
> > > > > D Thunhurst wrote:
> > > > > >
> > > > > > Wow!!....after reading your explanation, I thought I was re-living
> > my
> > > > > > experience with them. You sure did describe the process to a "T".
> > > > > > I guess this is their typical MOS.
> > > > > > Daryl
> > > > > > Daryl's TV
> > > > > > 3310 Dyer St.
> > > > > > El Paso, TX 79930
> > > > > > 915-565-9184
> > > > > > 915-564-1024 Fax
> > > > > > dthunhurst@xxxxxxx
> > > > > > http://dynacomp.freeyellow.com
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Rev. David Joy <ScottElectronic@xxxxxxxxx>
> > > > > > To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> > > > > > Date: Friday, March 28, 2003 1:04 PM
> > > > > > Subject: [TechAssist] Re: Question on Circuitcity ext. warr.
> > > > > >
> > > > > > >
> > > > > > >This is just my personal experiance with the Ge Contracts/Circuit
> > City
> > > > > > deal.
> > > > > > >
> > > > > > >We started handling these calls for them in Jan. We are still
> > waiting to
> > > > > > get
> > > > > > >paid for quite a few of them. I have heard every excause to
> mention
> > from
> > > > > > >keyprestige errors to stuck in auditing to it was approved for
> > payment but
> > > > > > >there is no check or payment number. the famous excause is "two
> > weeks"
> > > > > > Kinda
> > > > > > >like listining to a canary. . First and foremost is that the
> > consumer wants
> > > > > > >a new set ( 3x repair they get a new one they think), once you
> get
> > over
> > > > > > that
> > > > > > >..Anything that runs over $250 has to be approved by your
> > counciler. You
> > > > > > >call and get a voice mail, they never call you back. If and when
> yu
> > do get
> > > > > > >through to him/her you get the approval, but in the mean time you
> > have had
> > > > > > >10 calls from consumer relations on your case about not having
> the
> > unit
> > > > > > done
> > > > > > >already. Once consumer relations gets involved be prepared for at
> > least two
> > > > > > >times a day daily phone calls checking on the status of the
> repair,
> > and god
> > > > > > >forbid you had to order a part. Your life is spent between
> dealing
> > with
> > > > > > >consumer relations and calling the consumer. After you find the
> > time
> > > > > > between
> > > > > > >phone calls you can repair the unit. Then your claim goes to
> > auditing,
> > > > > > heres
> > > > > > >where the excauses start..... he ( Glen McLeod ) is on an
> extended
> > > > > > >vacation.... he is backed up with claims.... the claim is stuck
> in
> > that
> > > > > > >sweet spot between entry and even reaching his department. (
> called
> > the
> > > > > > >black hole ). Whats amazing is afterthe 3-4 weeks of fighting
> over
> > this
> > > > > > >claim it is finally released for payment, just afterthe cut off
> > date for
> > > > > > >this weeks check run (always), wait at least another week till
> wed.
> > Then
> > > > > > >they donr mail checks till fri, so you dont get it till tues or
> > wed.
> > > > > > >
> > > > > > >In the mean time you have to pay your parts account, pay the
> tech,
> > pay for
> > > > > > >fuel for the van, and conduct biz as normal ( egads.. whats that)
> > and then
> > > > > > >have to deal with a low QOS because the consumer is upset that
> > first they
> > > > > > >didnt get a new one and that it took too long in thier opinion.
> > > > > > >
> > > > > > >Even went up the ladder to Scott Feller at Ge and his response
> was
> > how does
> > > > > > >slow payment affect the servicer ?... Still laughing over that
> > one.......
> > > > > > >
> > > > > > >All this for $158.50 ( and 25% markup on the part, but no freight
> > charges)
> > > > > > >and dont forget about the generous .48 cents a mile for anything
> > over 30
> > > > > > >miles.
> > > > > > >
> > > > > > >
> > > > > > >We stopped handling them, make more money flipping burgers at
> > burger world
> > > > > > >( and less telephone time)
> > > > > > >
> > > > > > >
> > > > > > >Dave Joy
> > > > > > >Scott Electronics
> > > > > > >Perry, FL
> > > > > > >
> > > > > > >----- Original Message -----
> > > > > > >From: "Hugh at Main TV" <maintv2002@xxxxxxxxxxxx>
> > > > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > > > >Sent: Wednesday, March 26, 2003 2:22 PM
> > > > > > >Subject: [TechAssist] Question on Circuitcity ext. warr.
> > > > > > >
> > > > > > >
> > > > > > >>
> > > > > > >> I thought I saw a post on extended warr. work for Circuitcity
> > stores
> > > > > > >> some time ago. Need update from anyone that has info on who
> does
> > > > > > >> circuit city extended work. I was sure we were paid from AON
> > warr.
> > > > > > >> company, Circuitcity tells us they fix their own TVs by their
> own
> > techs.
> > > > > > >> Hard to believe! Someone here posted that GE warr. company was
> > doing
> > > > > > >> the work. Please bring me up to date on this matter, email us
> > direct
> > > > > > >> with any info.
> > > > > > >> TIA
> > > > > > >> Hugh
> > > > > > >>
> > > > > > >> --
> > > > > > >> Hugh Thornley
> > > > > > >> Main TV
> > > > > > >> 636 Main St.
> > > > > > >> Longmont, Colorado 80501
> > > > > > >> 303-776-6955
> > > > > > >> maintv2002@xxxxxxxxxxxx
> > > > > > >>
> > > > > > >>
> > > > > >
> >
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> >
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> > > > >
> > > > > --
> > > > > Philip Bader
> > > > > Jan Phyl TV Inc. (estab. 1976)
> > > > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > > > Fax (863) 299-8821
> > > > > email: tjanphyl@xxxxxxxxxxxxxxx
> > > > >
> > > > >
> >
> ****************************************************************************
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> > > > >
> >
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> > > > > http://www.tech-assist.org/secure/tip/main.html
> > > > >
> >
> ****************************************************************************
> > *
> > > > > For automatic password retrieval 24 hours a day, go to:
> > > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > > >
> >
> ****************************************************************************
> > *
> > > > > Access the archives here:
> > > > > //www.freelists.org/archives/techassist/
> > > > >
> >
> ****************************************************************************
> > *
> > > >
> > > > --
> > > > Schneider TV & Electronic Inc.
> > > > 5415 N. Wooster ave.
> > > > Dover, Ohio 44622 www.geocities.com/schntv2000/
> > > > 330-343-0768 FCC. first class & Extra class K8WLY
> > > >
> >
> ****************************************************************************
> > *
> > > > Add a known good Tech line number or part supplier in The
> > > > Tech Address Book.
> > > > http://www.tech-assist.org/secure/tip/contact.html
> > > >
> >
> ****************************************************************************
> > *
> > > > Submit A Repair Tip Here, or Change/Remove your Email Address:
> > > > http://www.tech-assist.org/secure/tip/main.html
> > > >
> >
> ****************************************************************************
> > *
> > > > For automatic password retrieval 24 hours a day, go to:
> > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > >
> >
> ****************************************************************************
> > *
> > > > Access the archives here:
> > > > //www.freelists.org/archives/techassist/
> > > >
> >
> ****************************************************************************
> > *
> > >
> > > --
> > > Philip Bader
> > > Jan Phyl TV Inc. (estab. 1976)
> > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > Fax (863) 299-8821
> > > email: tjanphyl@xxxxxxxxxxxxxxx
> > >
> > >
> >
> ****************************************************************************
> > *
> > > Add a known good Tech line number or part supplier in The
> > > Tech Address Book.
> > > http://www.tech-assist.org/secure/tip/contact.html
> > >
> >
> ****************************************************************************
> > *
> > > Submit A Repair Tip Here, or Change/Remove your Email Address:
> > > http://www.tech-assist.org/secure/tip/main.html
> > >
> >
> ****************************************************************************
> > *
> > > For automatic password retrieval 24 hours a day, go to:
> > > http://www.tech-assist.org and select "Lost your Login Info?".
> > >
> >
> ****************************************************************************
> > *
> > > Access the archives here:
> > > //www.freelists.org/archives/techassist/
> > >
> >
> ****************************************************************************
> > *
> >
> >
> ****************************************************************************
> *
> > Add a known good Tech line number or part supplier in The
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> >
> ****************************************************************************
> *
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> > http://www.tech-assist.org/secure/tip/main.html
> >
> ****************************************************************************
> *
> > For automatic password retrieval 24 hours a day, go to:
> > http://www.tech-assist.org and select "Lost your Login Info?".
> >
> ****************************************************************************
> *
> > Access the archives here:
> > //www.freelists.org/archives/techassist/
> >
> ****************************************************************************
> *
>
> *****************************************************************************
> Add a known good Tech line number or part supplier in The
> Tech Address Book.
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> *****************************************************************************
> Submit A Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.html
> *****************************************************************************
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> *****************************************************************************
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> *****************************************************************************
>
> *****************************************************************************
> Add a known good Tech line number or part supplier in The
> Tech Address Book.
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> *****************************************************************************
> Submit A Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.html
> *****************************************************************************
> For automatic password retrieval 24 hours a day, go to:
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> *****************************************************************************
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--
Schneider TV & Electronic Inc.
5415 N. Wooster ave.
Dover, Ohio 44622 www.geocities.com/schntv2000/
330-343-0768 FCC. first class & Extra class K8WLY
*****************************************************************************
Add a known good Tech line number or part supplier in The
Tech Address Book.
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*****************************************************************************
For automatic password retrieval 24 hours a day, go to:
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*****************************************************************************
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