[TechAssist] Re: Question Thomson technical help.

  • From: walter wood <wwood_38478@xxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Thu, 1 Jan 2004 00:36:27 -0800 (PST)

Yes, good luck on the ATC311's if the splitter and
resistor don't fix it!!!!
And just try to get an answer to anything to do
with Chipper Check, and this chassis.
Walter
--- tvservice@xxxxxxxxxxxxx wrote:
> Thomson tech help is good on the NTSC products,
> they seem to be getting to
> know the stuff we see every day.
> BUT they know as much or less than we do on the
> new digital sets
> I recently repaired a ATC311 for HV splitter and
> burned resistor R14705
> after fixed had no tuner NTSC/ATSC and video
> inputs didn't work either.
> Replaced DM2 (digital module with tuners)
> restored video inputs and ATsc
> tuner operation but still no NTSC tuner.
> John (whom is very knowledgable on the CTC169
> chassis) told me to  replace
> the deflection board although I had all voltage
> supplies.
> He said the video signals pass through the BEP
> daughter board on the
> deflection board and may be at fault.
> I didn't follow his advice, I re-ordered a second
> DM2 and fixed the set.
> Robert
> tvservice@xxxxxxxxxxxxx
> H & H Electronics Inc
> Dallas, TX
> 
> ---- Original Message ----- 
> From: "Paul" <dntwntv@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, December 30, 2003 3:57 PM
> Subject: [TechAssist] Question Thomson technical
> help.
> 
> 
> > Have any of you used Thomson technical
> assistance  recently? If so how
> would you rate it? Both AFS and non AFS.  I have
> not called them in a number
> of years,but the last time as I recall it was
> rather expensive and they
> didn't help with my problem.   Paul
> >
> > Paul ,B
> Central TV&Video
> Grover Beach Ca.
> >
> >
>
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=====
Walter Wood                  
Future Tech Home Center        
2786 Hwy. 43 N.
Lawrenceburg Tn. 38464
931-829-3337
Fax 931-829-4044
mailto:wwood_38478@xxxxxxxxx

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