[TechAssist] Re: Norton problem
- From: Ray Clarke <ray260@xxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 3 Oct 2005 10:42:07 -0700 (PDT)
Had this happen to me. Id go to
http://forums.tomcoyote.org/index.php?act=idx and
download Hijackthis then post your log as per
instuctions. They helped me find lot's of stuff that
norton missed and got my auto-protect back and
working. The whole process could take a few days but
it's well worth it. Ray Clarke Billette TV
--- Larry Poffen <lpoffen@xxxxxxx> wrote:
> If you downloaded it go to the site & get it. If
> not that is a problem. I
> have run into this problem quite a few times on
> customers units. If you
> reinstall it won`t ask for the product key as it
> remembers. Hope this
> helps. Larry
>
> Larrys TV & Computer Service
> Broken Arrow OK 74011
> phone 918-455-1041
> Fax 918-451-4485
> e-mail lpoffen@xxxxxxx
> ----- Original Message -----
> From: "al m" <ampm@xxxxxxx>
> To: "tech assist" <techassist@xxxxxxxxxxxxx>
> Sent: Monday, October 03, 2005 10:45 AM
> Subject: [TechAssist] Norton problem
>
>
> > My antivirus has a problem. The auto protect
> feature won't turn on. I have
> > tried everything the help said to do except
> uninstalling it. My problem is
> > if I uninstall it what do I do to reinstall it. I
> don't have a disc.
> > Al Marquardt
> > ampm@xxxxxxx
> > Al Marquardt Electronic Repair
> > 206 W Main
> > Girardville Pa. 17935
> >
> >
> >
>
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Ray Clarke
Billette TV Howick, Que
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