If you downloaded it go to the site & get it. If not that is a problem. I have run into this problem quite a few times on customers units. If you reinstall it won`t ask for the product key as it remembers. Hope this helps. Larry Larrys TV & Computer Service Broken Arrow OK 74011 phone 918-455-1041 Fax 918-451-4485 e-mail lpoffen@xxxxxxx ----- Original Message ----- From: "al m" <ampm@xxxxxxx> To: "tech assist" <techassist@xxxxxxxxxxxxx> Sent: Monday, October 03, 2005 10:45 AM Subject: [TechAssist] Norton problem > My antivirus has a problem. The auto protect feature won't turn on. I have > tried everything the help said to do except uninstalling it. My problem is > if I uninstall it what do I do to reinstall it. I don't have a disc. > Al Marquardt > ampm@xxxxxxx > Al Marquardt Electronic Repair > 206 W Main > Girardville Pa. 17935 > > > ----------------------------------------------------------------------------- > This Email List is accessible to the general public through search > engines. Remove: http://www.tech-assist.org/remove.htm > Set Vacation > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > Lost Password: http://www.tech-assist.org and select "Login Problems?". > Email Archives: //www.freelists.org/archives/techassist/ > ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/