Thanks for the reply. I found a disc that came with the computer and reinstalled it with that. Everything is Ok now. Al Marquardt ampm@xxxxxxx Al Marquardt Electronic Repair 206 W Main Girardville Pa. 17935 ----- Original Message ----- From: "Ray Clarke" <ray260@xxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Monday, October 03, 2005 1:42 PM Subject: [TechAssist] Re: Norton problem > Had this happen to me. Id go to > http://forums.tomcoyote.org/index.php?act=idx and > download Hijackthis then post your log as per > instuctions. They helped me find lot's of stuff that > norton missed and got my auto-protect back and > working. The whole process could take a few days but > it's well worth it. Ray Clarke Billette TV > > --- Larry Poffen <lpoffen@xxxxxxx> wrote: > >> If you downloaded it go to the site & get it. If >> not that is a problem. I >> have run into this problem quite a few times on >> customers units. If you >> reinstall it won`t ask for the product key as it >> remembers. Hope this >> helps. Larry >> >> Larrys TV & Computer Service >> Broken Arrow OK 74011 >> phone 918-455-1041 >> Fax 918-451-4485 >> e-mail lpoffen@xxxxxxx >> ----- Original Message ----- >> From: "al m" <ampm@xxxxxxx> >> To: "tech assist" <techassist@xxxxxxxxxxxxx> >> Sent: Monday, October 03, 2005 10:45 AM >> Subject: [TechAssist] Norton problem >> >> >> > My antivirus has a problem. The auto protect >> feature won't turn on. I have >> > tried everything the help said to do except >> uninstalling it. My problem is >> > if I uninstall it what do I do to reinstall it. I >> don't have a disc. >> > Al Marquardt >> > ampm@xxxxxxx >> > Al Marquardt Electronic Repair >> > 206 W Main >> > Girardville Pa. 17935 >> > >> > >> > >> > ----------------------------------------------------------------------------- >> > This Email List is accessible to the general >> public through search >> > engines. Remove: >> http://www.tech-assist.org/remove.htm >> > Set Vacation >> > >> > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >> > Lost Password: http://www.tech-assist.org and >> select "Login Problems?". >> > Email Archives: >> //www.freelists.org/archives/techassist/ >> > >> >> >> > ----------------------------------------------------------------------------- >> This Email List is accessible to the general public >> through search engines. Remove: >> http://www.tech-assist.org/remove.htm >> Set Vacation >> > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >> Lost Password: http://www.tech-assist.org and >> select "Login Problems?". >> Email Archives: >> //www.freelists.org/archives/techassist/ >> > > > Ray Clarke > Billette TV Howick, Que > > > > > > > > __________________________________ > Yahoo! Mail - PC Magazine Editors' Choice 2005 > http://mail.yahoo.com > ----------------------------------------------------------------------------- > This Email List is accessible to the general public through search > engines. Remove: http://www.tech-assist.org/remove.htm > Set Vacation > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > Lost Password: http://www.tech-assist.org and select "Login Problems?". > Email Archives: //www.freelists.org/archives/techassist/ > > ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/