[TechAssist] Re: Need help for HP Computer
- From: Edward Gaidies <teltek@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 20 Nov 2001 07:50:24 -0500
Ken;
Also check your e-mail settings, if you have it set to check e-mail at
specified intervals, even when off line.....it will initiate the connection.
May be a place to start..
-Ed-
>
> Ken,
> Mainly the fact that your comptuer is trying to access the Internet, it
> really sounds like you picked up a virus.
> Go to:
> http://www.antivirus.com/ And have your system scanned, right away.
> It's free, and this is a real good company.
> What ever you do....do not have Outlook open, if this is what you use for
> your email, until you do a scan.
>
> Jeff
> mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> FAX 1-413-280-0677
> Intrepid Video & Electronics
> Harrisburg, PA 17111
> 717-909-8844
> www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, November 19, 2001 9:19 PM
> Subject: [TechAssist] Need help for HP Computer
>
>
>>
>> Friends,
>>
>> I am in a near panic. My shop computer is possessed.
>>
>> When it comes up, it has the following message:
>>
>> INTERNET EXPLORER
>> Some software (Active X controls) on this page might be unsafe. It is
>> recommended that you not run it. Do you want to allow it to run? [Yes]
>> [No]
>>
>> I click "NO". Then when I bring up "My Documents" to bring up my
>> customer files, I get the message again.
>>
>> Later in the day, the computer froze up. I lost entries I had made since
>> opening. It froze up two more times today, but I had saved after each
>> entry. A couple times when it froze, there was a message something like
>> "Not enough memory. Close some programs to continue." Couldn't do
>> squat. All frozen. A couple times my MSN startup window popped up, like
>> I was attempting to connect to the internet. I wasn't. It might take
>> two or three attempts to close the window.
>>
>> For a couple of weeks I have noticed the light on my hard drive pulse on
>> and off regularly for several minutes at a time and the machine attempt
>> to access the A drive.
>>
>> I tried to run defrag, but it wouldn't run. Got a message something like
>> "Stopped running 10 times. Do you wish to try again?
>>
>> For the record, it is an HP Pavilion 6635, 533MHz, with 64M SDRAM memory.
>> It has run flawlessly for one year until the devil got in it a few weeks
>> ago. Now, it has me really worried. I could call a computer shop, but
>> with all my files on this one, I'd be in real trouble while it's gone.
>>
>> Thanks for any suggestions. BTW, it goes without saying I know very
>> little about computers, so be kind and "speak in simple phrases to this
>> rookie!"
>>
>>
>> Ken Smith
>> Gulf Technical Services
>> 3034 Gulf Breeze Parkway
>> Gulf Breeze, FL 32561
>> 850-934-8324 (Voice) 850-932-0819 (Fax)
>>
>> ________________________________________________________________
>> GET INTERNET ACCESS FROM JUNO!
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>
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