[TechAssist] Re: Need help for HP Computer
- From: Edward Gaidies <teltek@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 19 Nov 2001 21:32:44 -0500
Ken;
What version of Windows are you using?
_ed
>
> Friends,
>
> I am in a near panic. My shop computer is possessed.
>
> When it comes up, it has the following message:
>
> INTERNET EXPLORER
> Some software (Active X controls) on this page might be unsafe. It is
> recommended that you not run it. Do you want to allow it to run? [Yes]
> [No]
>
> I click "NO". Then when I bring up "My Documents" to bring up my
> customer files, I get the message again.
>
> Later in the day, the computer froze up. I lost entries I had made since
> opening. It froze up two more times today, but I had saved after each
> entry. A couple times when it froze, there was a message something like
> "Not enough memory. Close some programs to continue." Couldn't do
> squat. All frozen. A couple times my MSN startup window popped up, like
> I was attempting to connect to the internet. I wasn't. It might take
> two or three attempts to close the window.
>
> For a couple of weeks I have noticed the light on my hard drive pulse on
> and off regularly for several minutes at a time and the machine attempt
> to access the A drive.
>
> I tried to run defrag, but it wouldn't run. Got a message something like
> "Stopped running 10 times. Do you wish to try again?
>
> For the record, it is an HP Pavilion 6635, 533MHz, with 64M SDRAM memory.
> It has run flawlessly for one year until the devil got in it a few weeks
> ago. Now, it has me really worried. I could call a computer shop, but
> with all my files on this one, I'd be in real trouble while it's gone.
>
> Thanks for any suggestions. BTW, it goes without saying I know very
> little about computers, so be kind and "speak in simple phrases to this
> rookie!"
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32561
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
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