[TechAssist] Re: Fw: Thomson Service Center Request: Technical Assistance 27V530T ITC008

  • From: <tvservice@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Wed, 31 Dec 2003 12:12:21 -0600

Just got off phone with Thomson tech-line
(same guy that sent me e-mail below)
He say's he is stumped his set there also has 15K ohm
He said he would research and call me back next week.
mean time I am ordering all 3 components from rca parts list to see what I
get.
Will keep you posted

Robert
tvservice@xxxxxxxxxxxxx
H & H Electronics Inc
Dallas, TX

----- Original Message ----- 
From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, December 31, 2003 11:29 AM
Subject: [TechAssist] Re: Fw: Thomson Service Center Request: Technical
Assistance 27V530T ITC008


> That is asinine! Between the three of us we have 6 of these that all have
> 15K resistors and only two have this symptom. You and I changed the
resistor
> to 910 ohm, but as a result we have induced this "wiggle" at channel
change
> which tells me we have "altered" the circuit. I guess Thomson can't
possibly
> consider there is a mistake in the parts listing and it is just a damn
> coincidence that the sets and schematics have 15K. Worse than talking to a
> politician!
>
> Bob Waterman, CET® #RI-28
> Master Technician License #9109
> Service Manager / Parts Manager
> Gemini Computer, TV, & Security Alarms
> (508)695-7302
> (508)695-7769 FAX
> geminitv@xxxxxxxxxxxxxxxx
> geminitv@xxxxxxx
> www.geminicomputertvsecurityalarms.com
>
>
> ----- Original Message ----- 
> From: <tvservice@xxxxxxxxxxxxx>
> To: "Tech-Assist" <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, December 31, 2003 12:19 PM
> Subject: [TechAssist] Fw: Thomson Service Center Request: Technical
> Assistance 27V530T ITC008
>
>
> > Bob and other's,
> > Below is the reply from Thomson
> > Robert
> >
> >
> > ----- Original Message ----- 
> > From: "Thomson-Network" <thomson-network@xxxxxxxxxxx>
> > To: <tvservice@xxxxxxxxxxxxx>
> > Sent: Wednesday, December 31, 2003 9:55 AM
> > Subject: RE: Thomson Service Center Request: Technical Assistance
> >
> >
> > Greetings from Thomson,
> >
> > You have to go by what the parts list has. It shows 910 ohm.
> >
> >
> >
> > Thank You
> >
> > Thomson-Network
> >
> > The information contained herein is provided solely to assist a
qualified
> > service technician in the diagnosis of the problem described. It is not
> > intended as a modification or alteration of the product and should not
be
> > copied for distribution.  Additional troubleshooting information such as
> > flowcharts, technical bulletins, and tech tips are available at
> > www.thomsonservice.com <http://www.thomsonservice.com>  through the
> > Technical Information link (by chassis).  For E-mail contact with
> Tech-Line
> > through www.thomsonservice.com <http://www.thomsonservice.com> , use the
> > Contact Us link and select Technical Assistance from the dropdown.
> >
> > -----Original Message-----
> > From: tvservice@xxxxxxxxxxxxx
> > Sent: 12/30/03 2:34:18 PM
> > To: Thomson-Network
> > Subject: Thomson Service Center Request: Technical Assistance
> >
> > New 'Contact Us Email' from Service Center Number ID: 403656
> >
> > Servicer HawesR (Hawes ) at tvservice@xxxxxxxxxxxxx, has submitted a
High
> > priority request regarding:
> >
> > Product: TV
> > Model:   27V530TYX1
> > SerialNumber:  D276C408NE
> > Chassis:  ITC008FBK
> >
> >
> > The Servicer's comments follow:
> > After on awhile when change channels will lose Horizontal sync. Found by
> > heating and then cooling components at pin 17 of IV001 would affect
> problem.
> > When replacing componets RV001 in schematic is 15K ohms, but in parts
list
> > it is 910 ohms.
> > Replacing with 910 ohm appears to have solved problem!!
> > Can you confirm what should be the correct value part for RV001?
> > Thank you,
> > Robert Herring
> > H&H Electronics Inc
> > tvservice@xxxxxxxxxxxxx
> >
> >
>
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