Probably wouldn't help. The salesman says the customer is convinced the set is haunted. It's JVC warranty, so I don't have to worry about it. It is their problem. John Myers Myers TV Service Since 1984 Alliance, OH ph 330-821-6545 myers_tv@xxxxxxxxxxxxx www.alliancetvrepair.com "Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." Ferris Beuhler ----- Original Message ----- From: "becyn" <becyn@xxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Tuesday, August 03, 2004 11:41 AM Subject: [TechAssist] Re: Customer relations problem > Don'tcha just love it? > How about having them do a sciece experiment? > Tell them to put a 100w bulb in a lamp, turn it on, then plug it in. > > Jim McVey > McVey Alltronix > 327 Broadway > Newburgh N.Y. 12550 > > Factory authorized > service for over 20 > major brands. > 845 561 8383 > > ----- Original Message ----- > From: "John @ Myers TV" <myers_tv@xxxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Tuesday, August 03, 2004 10:13 AM > Subject: [TechAssist] Customer relations problem > > > > Hi, > > > > My dealer has a customer that is giving problems over the sparking that > > occurs when the set is plugged in. > > > > I thought Thomson had a service bulletin that explained this in > > consumer-speak, but couldn't find it. > > > > If anyone recalls the bulletin I'm thinking of,could you give me the > > bulletin number? > > > > John Myers > > Myers TV Service Since 1984 > > Alliance, OH > > ph 330-821-6545 > > myers_tv@xxxxxxxxxxxxx > > www.alliancetvrepair.com > > > > > > -------------------------------------------------------------------------- > --- > > Lost Password: > > http://www.tech-assist.org and select "Login Problems?". > > Email Archives: > > //www.freelists.org/archives/techassist/ > > > -------------------------------------------------------------------------- --- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/