[TechAssist] Re: Customer relations problem

  • From: "John @ Myers TV" <myers_tv@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Tue, 3 Aug 2004 12:42:36 -0400

Probably wouldn't help. The salesman says the customer is convinced the set
is haunted.
It's JVC warranty, so I don't have to worry about it.
It is their problem.

John Myers
Myers TV Service        Since 1984
Alliance, OH
ph 330-821-6545
myers_tv@xxxxxxxxxxxxx
www.alliancetvrepair.com

"Life moves pretty fast.
If you don't stop and look around once in a while,
you could miss it."
                    Ferris Beuhler
----- Original Message ----- 
From: "becyn" <becyn@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, August 03, 2004 11:41 AM
Subject: [TechAssist] Re: Customer relations problem


> Don'tcha just love it?
> How about having them do a sciece experiment?
> Tell them to put a 100w bulb in a lamp, turn it on, then plug it in.
>
> Jim McVey
> McVey Alltronix
> 327 Broadway
> Newburgh N.Y. 12550
>
> Factory authorized
> service for over 20
> major brands.
> 845 561 8383
>
> ----- Original Message ----- 
> From: "John @ Myers TV" <myers_tv@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, August 03, 2004 10:13 AM
> Subject: [TechAssist] Customer relations problem
>
>
> > Hi,
> >
> > My dealer has a customer that is giving problems over the sparking that
> > occurs when the set is plugged in.
> >
> > I thought Thomson had a service bulletin that explained this in
> > consumer-speak, but couldn't find it.
> >
> > If anyone recalls the bulletin I'm thinking of,could you give me the
> > bulletin number?
> >
> > John Myers
> > Myers TV Service        Since 1984
> > Alliance, OH
> > ph 330-821-6545
> > myers_tv@xxxxxxxxxxxxx
> > www.alliancetvrepair.com
> >
> >
>
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