How about removing recalcitrant contractors from your list of approved contractors. Loss of business usually sharpens attitudes. Terry Gardner. ----- Original Message ----- From: "Dick Andrews" <RAndrews@xxxxxxxxxxxx> To: "'tcug mail'" <tcug@xxxxxxxxxxxxx> Sent: Wednesday, July 10, 2002 2:19 AM Subject: [TCUG] Signal Installation > > In this part of the world 3 of the manufacturers now subcontract > installation work and this has resulted in a significant deterioration in > service. At commissioning a number of "non-fatal" faults and incomplete work > is invariably found and it is virtually impossible to get completion as > manufacturer and installer blame each other. (Eg an unfixed manual panel). I > would like to introduce a non-performance rebate, but doubt its legality as > the community has the use of the signals. I do of course withhold payment, > but that gives me a problem with year end expenditure. Has anybody got a > successful way of getting signal companies (particularly Peek) to toe the > line? > > Dick > > ----------------------------------------------------------- > A message from the TCUG mailing list. For information about > the list visit //www.freelists.org/webpage/tcug ----------------------------------------------------------- A message from the TCUG mailing list. For information about the list visit //www.freelists.org/webpage/tcug