Hi Pritesh, Yes, I updated the firmware to V21 on an unbranded N86 for a friend sometime last week. I used Nokia PC Suite/Update phone software to update from the Nokia site. You could update over the air too from Device Manager on the phone itself I believe. The new firmware includes some camera performance and email application enhancements, the Nokia updater reported. HTH, Amro ----- Original Message ----- From: alprit To: talks-uk@xxxxxxxxxxxxx Sent: Saturday, April 10, 2010 8:07 PM Subject: [talks-uk] SOFTWARE UPDATE Hi On the subject of software updates, I recently purchased an N86 directly from Nokia which had software version 10.5 or something. I managed to update to 20.115. However, I read on an earlier posting that Version 21 was available, is this correct? If so is that directly from Nokia or is it a version supplied by one of the networks? Thanks Pritesh Pritesh and Alpa Thakore E-mail: alprit@xxxxxxxxxxxx Skype name: alprit5 MSN: pritalpa@xxxxxxxxxxx __________ Information from ESET Smart Security, version of virus signature database 5016 (20100410) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5016 (20100410) __________ The message was checked by ESET Smart Security. http://www.eset.com