[tabi] Re: update on Dial A Ride
- From: Charles Atkins <catkins@xxxxxxx>
- To: <tabi@xxxxxxxxxxxxx>
- Date: Fri, 12 Apr 2013 20:29:25 -0400
Sounds very promising; we're all very grateful to you Robert for your
courage and wisdom
The same goes for the rest of you!
Sir Charles Atkins
Professor of The Blues
Ph (850) 727-0083
www.charlesatkinsbluesband.com
"Never doubt that a small group of thoughtful, committed people can change
the world...indeed it is the only thing that ever has."
Margaret Mead
-----Original Message-----
From: tabi-bounce@xxxxxxxxxxxxx [mailto:tabi-bounce@xxxxxxxxxxxxx] On Behalf
Of Christopher Thomas
Sent: Friday, April 12, 2013 8:10 PM
To: tabi@xxxxxxxxxxxxx
Subject: [tabi] Re: update on Dial A Ride
Yes, I'd like to thank Robert, too. You're taking on an issue that
desperately needs conversation.
I haven't used Dial-a-Ride since 2011. After all the late appointments I no
longer could be bothered. I used car services, friends and taxis to get me
where I needed to go.
Thanks to you and any others who are going to take this Dial-a-Ride problem
head on.
----- Original Message -----
From: "Tinetta Cooper" <tanetjec@xxxxxxxxx>
To: <tabi@xxxxxxxxxxxxx>
Sent: Friday, April 12, 2013 3:50 PM
Subject: [tabi] Re: update on Dial A Ride
> Thanks Robert for all your hard work. If we could address problems
> with Big Bend Transit at some point in the future, I'd be eternally
> grateful ").
>
> Tinetta Cooper
>
> On 4/11/13, wanda stokley <wandastokley@xxxxxxxxxxxxxxx> wrote:
>> Thanks Robert for willing to take the time and do the hard work to
>> help folks out in the community. It really has been a long time coming.
>>
>>
>>
>> Wanda
>>
>>
>>
>> From: tabi-bounce@xxxxxxxxxxxxx [mailto:tabi-bounce@xxxxxxxxxxxxx] On
>> Behalf Of Easy Talk
>> Sent: Thursday, April 11, 2013 6:49 PM
>> To: tabi@xxxxxxxxxxxxx
>> Subject: [tabi] update on Dial A Ride
>>
>>
>>
>> Just wanted to keep you all posted.
>>
>>
>>
>> To day I had a phone conference with Andrea Rosser, Ivan Maldonado
>> and Jan Hudson with Dial A Ride to express our concerns. They were
>> very concerned with our problems and are willing to work with us to
>> resolve them. We should be getting an official response soon that
>> will address our issues and the measures they will take to correct
>> the problems. As far as the 20 minute rule to check to see if you
>> are on the schedule and the 30 minute rule to check on the status of
>> your ride, this wasn't any thing anyone on the call was aware of.
>> They are going to try to find out where this came from and hopefully
>> do away with it. Dar is also going to be implementing a new software
>> program that will allow you to schedule your trip on line and also
>> check the status and location of the vehicle that is scheduled to
>> pick you up. The software is expected to be implemented in 6 to 9
>> months. I did ask that it be beta tested by people using assistive
>> technology and was assured it would. Dial A Ride has worked out an
>> agreement with Big Bend Transit to assist in handling the over flow
>> and over booking of riders until additional vehicles and drivers can
>> be purchased and higher to meet the increased demands. They have
>> already budgeted for 3 new vehicles.
>>
>>
>>
>> We also talked about the roodness of reservationist and the fact
>> that
>> people are lied to about the status of there trip. I suggested that
>> a confirmation number be given when you call to schedule a trip so
>> there is no question that you actually scheduled the trip. Also the
>> new software I mentioned above should also allow them to record your
>> call when you call to schedule a trip.
>>
>>
>>
>> I Also took the opportunity to stress the need for tactual markings at
>> bus
>> stops and I think the point was made and well received.
>>
>>
>>
>> I'll keep you posted as I learn more.
>>
>>
>>
>> Robert
>>
>>
>>
>>
>>
>>
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> and please make suggestions for new material.
>
>
>
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Check out the TABI resource web page at
http://acorange.home.comcast.net/TABI
and please make suggestions for new material.
if you'd like to unsubscribe you can do so through the freelists.org web
interface, or by sending an email to the address tabi-request@xxxxxxxxxxxxx
with the word "unsubscribe" in the subject.
Check out the TABI resource web page at http://acorange.home.comcast.net/TABI
and please make suggestions for new material.
if you'd like to unsubscribe you can do so through the freelists.org web
interface, or by sending an email to the address tabi-request@xxxxxxxxxxxxx
with the word "unsubscribe" in the subject.
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