[real-eyes] Re: illegal questioning by american airlines
- From: "Erika Wolf" <wolferika101@xxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 26 Oct 2011 14:29:02 -0500
I've never once been asked how much sight I have in the past by any
airlines, including American.
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Mitchell D. Lynn
Sent: Wednesday, October 26, 2011 1:45 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: illegal questioning by american airlines
It is an airplane, and weight issues are a concern. Asking how much sight
one has may be only to determine follow-up questions or in determining any
extra assistance might be provided.
No further steps needed. Chill out!
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Erika Wolf
Sent: Wednesday, October 26, 2011 1:42 PM
To: Real-Eyes
Subject: [real-eyes] illegal questioning by american airlines
Hello list:
I just had a very unfriendly encounter by this new division
at American Airline. One of the agents at the Special Assistance Desk
asked how blind I was and how much my dog weighs when I called back in to
see why I had been called earlier today by this department. American
Airline is getting way out of line with their questioning. I answered the
agent's questions, but feel as though my rights were violated, and think: if
someone over-weight needing or requesting two seats were asked how much he
or she weighed, this too, would in fact be illegal to ask.
What can we do as a collective group-united blind organization- to
counter-act this type of treatment from occurring in the future?
Please give me your input and what you think some remedies to the situation
might be.
Would there be a governing body to contact to report the type of treatment I
just received by the American Airlines Agent?
Thanks, for getting back with me with comments or suggestions.
Best Regards:
Erika Wolf
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